Employment Support Worker - Skilled Trades

Employment Support Worker 

(Full-time, Until March 31 2026)

Catholic Crosscultural Services (CCS) is a settlement agency providing a wide range of services to immigrants and refugees regardless of race, religion or status. 

We are searching for a Full -time Employment Support Worker (Skilled Trades) to support our clients in Toronto. This position will work to provide specialized, one-on-one guidance and group workshops for newcomers interested in regulated and non-regulated skilled trades careers. This role will also develop materials and resources that strengthen employment supports for newcomers interested in skilled trades pathways.

If you want to apply your skills, experience, and talents to an organization that is making a difference in the lives of newcomers then this is the opportunity for you!

Why join us? 

We ensure our employees are reflective of the diverse clientele that we serve. We thrive on supporting our community, performing meaningful work, learning from our colleagues, making a difference and having fun! 

What do we offer?

We offer competitive compensation, learning and development opportunities, employee recognition programs, and a great workplace culture. 

What you will be doing:

·       Provide one-on-one employment support to newcomers interested in skilled trades careers

·       Conduct career readiness and needs assessments related to trades and apprenticeship pathways

·       Support clients with prerequisite planning, navigating certification requirements, and trade equivalency assessment or credential recognition processes

·       Guide clients in navigating apprenticeship systems, including connections to pre-apprenticeship, bridging, and training programs

·       Refer and connect clients to Employment Ontario programs, colleges, unions, employers, and community partners

·       Design and deliver workshops on regulated and non-regulated skilled trades careers in Ontario

·       Help clients understand apprenticeship pathways, labour market opportunities, and available supports

·       Participate on agency committees and special projects as assigned

·       Prepare and submit accurate statistical, financial, and progress reports.

·       Maintain accurate and up-to-date client records in the CCS internal database.

  What are we looking for?

·       Post-secondary education in the Social Sciences, Social Work, and Career & Work Counselling, psychology or equivalent combination of education and experience.

·       Experience providing employment or career support to newcomers, youth, or equity-deserving groups

·       Knowledge of Ontario’s skilled trades, apprenticeship system, and Employment Ontario programs

·       Familiarity with credential recognition, trade equivalency assessments, or international education/experience pathways is an asset

·       Strong facilitation, communication, and interpersonal skills

·       Ability to work independently while collaborating with internal teams and external partners

·       Cultural competence and experience working with diverse newcomer communities

·       1-2 years’ experience in related human services work or equivalent, preferably in with employment sector

·       A valid Social Insurance Number and legally entitled to work in Canada under relevant provincial or territorial legislation and regulations

·       Successful completion of a background check and/or vulnerable sector check upon hire

Location: In-person, Scarborough.

Compensation: $29.67 - $33.02 per hour based on experience

Hours of work: 35 hours (5 days) per week, including evenings, weekends and occasional overtime as required.