Program Worker, Settlement Worker in Schools

The Program Worker implements the Settlement Workers in Schools (SWIS) program, which delivers school-based settlement services to support the integration of newcomer students and their families. It also promotes inclusion and intercultural competence within the education system. The Program Worker plans, carries out and reports on program activities in a culturally sensitive manner, while maintaining client confidentiality. In-person work at one or more schools will be required. The Program Worker must also be proficient with technology and online tools (for example Zoom, Google Meets), and able to support clients to participate in virtual programs using technology and online tools.  

Maintaining positive relationships with school administration, teachers, support staff and CultureLink colleagues is essential to program success. All agency staff are also expected to support each other and to collaborate on agency-wide initiatives. 

Duties 

• Meet with newcomer parents and students to conduct individual assessments and provide referrals for both parents and students. 
• Plan workshops, programs and information sessions with clients, families, children and youth to ensure that groups are sensitized on various school oriented and settlement topics and issues
• Coordinate with external stakeholders, schools, and centres to partner in initiatives and activities facilitating the settlement process of families
• Prepare promotional material and publicize events through flyers and social media for programs to have full visibility and target large audience
• Complete registration of clients and verify their data and particular to uphold data integrity and validation
• Maintain program statistics and appropriate input of client details into the OCMS database to report across parameters on a regular basis and strict adherence to variance and target achieving 
• Create partnerships with stakeholders so that programs can be implemented to achieve mutually agreed objectives
• Other duties as assigned 

Required Work Capacities 

• Physical demands: sitting at a desk for computer work (50% of the workday) and meetings; lifting (files, laptop, and program supplies up to 5 kg); working in an open office; visiting schools regularly during their operational hours
• Non-physical demands: travel between worksites; occasional deadlines; variety of tasks
• Social/emotional demands: teamwork; relationship/network-building; exposure to emotional situations; working closely with the public, with clients and with colleagues
• Cognitive/mental demands: attention to detail; self-supervision/autonomy; multitasking; organizational ability/time management, adaptability, sound judgement, effective written communication 

Qualifications 

• Post-secondary program or degree in a field relevant to human services, or a combination of equivalent experience and education
• Three years of community work experience
• Strong oral and written communication skills in English is vital
• Satisfactory Vulnerable Sector Screening within the past six months
• Facility using digital outreach tools and social media (i.e. Instagram, Facebook, Twitter)
• Competency in Word, Excel, Outlook, and Internet
• Must be authorized to work in Canada 

Compensation:  $28.66 - $30.41 per hour  

Hours:  35 hours per week 

Start / End Date:  November 6, 2025 – February 13, 2026, with the possibility of an extension  

Reports to:  Manager, Settlement Workers in Schools 

Posting Date:  October 21, 2025 

Reference Number:  CLU-2025-14