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Best Practices/Practical Guide
Five Good Ideas for building a human-centred workplace in the AI era
Zabeen Hirji joined Elizabeth McIsaac for the latest Five Good Ideas session. They explored how AI is changing the nature of work and reshaping the relationship between employers and employees.Last updated Jun 4, 2025
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Research/Dataset
Race Relations in Canada 2024: A survey of Canadian public opinion and experience
Race relations in Canada 2024: A survey of Canadian public opinion and experience, the third Canada-wide survey conducted by the Canadian Race Relations Foundation and the Environics Institute for Survey Research, documents Canada’s progress on issues related to racialLast updated Jun 4, 2025
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Tool
Refugee hearing tipsheets
If you are a refugee claimant, these printable tipsheets can help you to:
- understand how to prepare for your refugee hearing
- gather your evidence
- get your decision and take other important steps after your refugee hearing
Refugee law is complicated. It’s important to get legal help
Last updated Jun 4, 2025
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Tool
OCMS - OCASI Client Management System (for the Immigrant and Refugee Serving Sector)
The OCASI Client Management System (OCMS) is a powerful and sophisticated website that can be used by multi-service agencies across Canada to record and retrieve important client information while generating detailed real-time reports on individual and group activities.Last updated Jun 2, 2025
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Tool
Hepatitis C, HIV, syphilis information for Indigenous and immigrant communities
CATIE's multilingual website, multilingual.catie.ca, addresses the health information needs of immigrant communities regarding HIV, hepatitis C and syphilis. It offers foundational, up-to-date information on these health conditions in the languages most commonly spoken by
Last updated May 26, 2025
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Best Practices/Practical Guide
6 Tips for Practicing Active Listening
We all know that listening isn’t always as easy as it seems. In a world where communication is constant, practicing active listening has become an essential skill for building meaningful relationships.Last updated May 21, 2025
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Research/Dataset
Experiences & giving trends of multicultural Canadians
This new study provides practical insights to help organizations build stronger connections with some of Canada’s fastest-growing populations.Last updated May 13, 2025
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Best Practices/Practical Guide
Anti-Asian racism: A guided learning journey
This comprehensive learning tool approaches anti-Asian racism through an intersectional and DEIA lens, highlighting how race, ethnicity, gender, and other social factors shape these experiences.Last updated May 12, 2025
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Best Practices/Practical Guide
Guide on Applying Inclusion, Diversity, Equity and Accessibility Within Climate-Resilient Infrastructure
The Diversity Institute, in partnership with the Digital Governance Council and with support from the Standards Council of Canada, is pleased to announce the publication, in both English and French, of the guide (Publicly Available Specification) on embedding inclusion, diversity
Last updated May 9, 2025
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Glossary/Factsheet
What is the One-Year Window of Opportunity (OYW)?
The One-Year Window of Opportunity (OYW) is a special rule in Canada’s immigration system that helps reunite families. It allows resettled refugees in Canada to apply for certain family members who could not travel with them at the time of their arrival. This application must beLast updated May 9, 2025
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