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    OCASI (Ontario Council of Agencies Serving Immigrants)

    OCASI was formed in 1978 to act as a collective voice for im/migrant serving agencies and to coordinate responses to shared needs and concerns.

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    Ontario Council of Agencies Serving Immigrants
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Resources

Professional development and networking material that help service providers to be more effective and better serve im/migrants and refugees.

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  • Best Practices/Practical Guide

    Five Good Ideas for building a human-centred workplace in the AI era

    Zabeen Hirji joined Elizabeth McIsaac for the latest Five Good Ideas session. They explored how AI is changing the nature of work and reshaping the relationship between employers and employees.

    Last updated Jun 4, 2025

  • Research/Dataset

    Race Relations in Canada 2024: A survey of Canadian public opinion and experience

    Race relations in Canada 2024: A survey of Canadian public opinion and experience, the third Canada-wide survey conducted by the Canadian Race Relations Foundation and the Environics Institute for Survey Research, documents Canada’s progress on issues related to racial

    Last updated Jun 4, 2025

  • Tool

    Refugee hearing tipsheets

    If you are a refugee claimant, these printable tipsheets can help you to: 

    • understand how to prepare for your refugee hearing
    • gather your evidence
    • get your decision and take other important steps after your refugee hearing

    Refugee law is complicated. It’s important to get legal help

    Last updated Jun 4, 2025

  • Tool

    OCMS - OCASI Client Management System (for the Immigrant and Refugee Serving Sector)

    The OCASI Client Management System (OCMS) is a powerful and sophisticated website that can be used by multi-service agencies across Canada to record and retrieve important client information while generating detailed real-time reports on individual and group activities.

    Last updated Jun 2, 2025

  • Tool

    Hepatitis C, HIV, syphilis information for Indigenous and immigrant communities

    CATIE's multilingual website, multilingual.catie.ca, addresses the health information needs of immigrant communities regarding HIV, hepatitis C and syphilis. It offers foundational, up-to-date information on these health conditions in the languages most commonly spoken by

    Last updated May 26, 2025

  • Best Practices/Practical Guide

    6 Tips for Practicing Active Listening

    We all know that listening isn’t always as easy as it seems. In a world where communication is constant, practicing active listening has become an essential skill for building meaningful relationships.

    Last updated May 21, 2025

  • Research/Dataset

    Experiences & giving trends of multicultural Canadians

    This new study provides practical insights to help organizations build stronger connections with some of Canada’s fastest-growing populations.

    Last updated May 13, 2025

  • Best Practices/Practical Guide

    Anti-Asian racism: A guided learning journey

    This comprehensive learning tool approaches anti-Asian racism through an intersectional and DEIA lens, highlighting how race, ethnicity, gender, and other social factors shape these experiences.

    Last updated May 12, 2025

  • Best Practices/Practical Guide

    Guide on Applying Inclusion, Diversity, Equity and Accessibility Within Climate-Resilient Infrastructure

    The Diversity Institute, in partnership with the Digital Governance Council and with support from the Standards Council of Canada, is pleased to announce the publication, in both English and French, of the guide (Publicly Available Specification) on embedding inclusion, diversity

    Last updated May 9, 2025

  • Glossary/Factsheet

    What is the One-Year Window of Opportunity (OYW)?

    The One-Year Window of Opportunity (OYW) is a special rule in Canada’s immigration system that helps reunite families. It allows resettled refugees in Canada to apply for certain family members who could not travel with them at the time of their arrival. This application must be

    Last updated May 9, 2025

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