Sector 101

Introduction to serving im/migrants and refugees. The base level of knowlege to understand the im/migrant and refugee-serving sector, values, principles, and standards for settlement work, and ways to support newcomers who encounter common barriers and challenges to a successful settlement.

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Showing 1 - 5 of 5
  • Best Practices/Practical Guide

    Foundations of Settlement Work in Ontario

    Many organizations and individuals have used OCASI’s training guide Immigrant Settlement Counselling as a resource and a reference since it was published in 1990 and updated in 2000.

    Last updated Jul 29, 2024

  • Course/Training

    Foundation of Settlement Work Level 2

    The professional development e-learning course Foundation of Settlement Work Level 2 provides more in-depth training materials on the immigrant and refugee serving sector. This course is intended to help front-line practitioners working with immigrants and refugees better

    Last updated Feb 2, 2024

  • Research/Dataset

    The Competencies of Frontline Settlement Counsellors in Canada

    There is a pressing need for greater training of settlement counsellors – those on the front lines of welcoming newcomers to Canada – as their role changes in response to rising immigration levels and an increasingly complex settlement landscape, according to a new CERIC-funded

    Last updated Aug 27, 2020

  • Glossary/Factsheet

    Resource Sheet for Settlement Agencies

    Global Affairs Canada’s Emergency Watch and Response Centre

    IRCC: Federal resources regarding Iranian tragedy PS752

    Friends and relatives in Canada seeking information about Canadian citizens who were on board flight PS752 should contact Global Affairs Canada’s Emergency Watch

    Last updated Jan 22, 2020

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