Introduction to serving im/migrants and refugees. The base level of knowlege to understand the im/migrant and refugee-serving sector, values, principles, and standards for settlement work, and ways to support newcomers who encounter common barriers and challenges to a successful settlement.
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Showing 1 - 5 of 5
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Course/Training
Foundation of Settlement Work Level 2
The professional development e-learning course Foundation of Settlement Work Level 2 provides more in-depth training materials on the immigrant and refugee serving sector.Last updated Dec 3, 2024
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Best Practices/Practical Guide
Digital Transformation - a Knowledge Mobilization Resource for the Immigrant and Refugee-serving Sector
Contains resources, strategies and ideas to implement technology for delivery of direct services.Last updated Nov 5, 2024
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Glossary/Factsheet
Resource Sheet for Settlement Agencies
Friends and relatives in Canada seeking information about Canadian citizens who were on board flight PS752 should contact Global Affairs Canada’s Emergency Watch and Response Centre.Last updated Oct 25, 2024
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Best Practices/Practical Guide
Foundations of Settlement Work in Ontario
Many organizations and individuals have used OCASI’s training guide Immigrant Settlement Counselling as a resource and a reference since it was published in 1990 and updated in 2000.Last updated Jul 29, 2024
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Research/Dataset
The Competencies of Frontline Settlement Counsellors in Canada
There is a pressing need for greater training of settlement counsellors – those on the front lines of welcoming newcomers to Canada – as their role changes in response to rising immigration levels and an increasingly complex settlement landscape, according to a new CERIC-fundedLast updated Aug 27, 2020
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