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Best Practices/Practical Guide
OCASI Guidelines on Trauma and Violence Informed Approaches for Agencies Serving Immigrants and Refugees
These Guidelines were developed as part of OCASI’s Mental Health Promotion in Immigrant and Refugee Serving Organizations initiative. They are meant to support anyone who interacts with the public on behalf of OCASI or similar organizations. The Guidelines are flexible and can beLast updated Oct 1, 2025
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Best Practices/Practical Guide
Guide to the DTC & RDSP for Newcomers with Disabilities
This toolkit is designed to help frontline workers in settlement agencies and advocates introduce newcomers with disabilities to both the Disability Tax Credit and Registered Disability Saving Plan, explain the benefits of these programs, the eligibility criteria, and to guideLast updated Oct 1, 2025
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Best Practices/Practical Guide
Foundations of Settlement Work in Ontario
Many organizations and individuals have used OCASI’s training guide Immigrant Settlement Counselling as a resource and a reference since it was published in 1990 and updated in 2000.Last updated Oct 1, 2025
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Tool
LINC 5-7 Classroom Activities: Volumes 1 & 2
LINC 5-7 Classroom Activities was developed for Language Instruction for Newcomers to Canada (LINC) levels 5-7 instructors in Ontario.Last updated Sep 24, 2025
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Glossary/Factsheet
Protecting Your Child from RSV
What is RSV?
Respiratory syncytial virus (RSV) causes an illness that affects the airway and lungs, especially in babies and young children.
RSV often leads to cold-like symptoms and is the most common cause of a chest infection called bronchiolitis. Babies and young children
Last updated Sep 10, 2025
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Tool
Community worker resource hub
Are you a community worker who fields questions about the law from service users? This information is designed to highlight legal information and services to support you in your day-to-day work.
Quick links:
- Legal information and services: stepstojustice.ca
- Free publications: cleo
Last updated Aug 29, 2025
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Other
ReadingDuck.com
Reading Duck is a free website with lots of English reading worksheets you can print right away-no sign-up needed. It's especially helpful for people who are new to English, including newcomers, immigrants, and those rebuilding their lives in a new country. The worksheets start
Last updated Aug 26, 2025
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Other
Are sponsored refugees eligible for Settlement Services?
Yes, all sponsored refugees generally have access to government-funded settlement services upon arrival in Canada, just like other permanent residents.Last updated Aug 26, 2025
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Research/Dataset
Addressing the Digital Skills Gap in Canadian Nonprofits: Outcomes of Prototyped Solution Pilot
The Canadian Centre for Nonprofit Digital Resilience released its new Report: Addressing the Digital Skills Gap in Canadian Nonprofits. Outcomes of Prototyped Solution Pilot.Last updated Aug 26, 2025
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Best Practices/Practical Guide
Access in Action Toolkit
This toolkit has information and resources that speak to the specific struggles and needs of im/migrants and refugees with disabilities and d/Deaf newcomers.Last updated Aug 19, 2025
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