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Best Practices/Practical Guide
Reclaiming authentic collaboration: What we achieve when lived experts share in the power
First voice is a term coined by advocates in the community to reflect the value of lived expertise. It signifies the primacy of knowledge gained by experience. It’s not a substitute for academic or professional skill; it’s another dynamic of intellectual competence that can
Last updated Jan 15, 2026
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Best Practices/Practical Guide
Needs and Assets Assessment and Referral Services (NAARS) — Parameters for the Creation of the Communities of Practice (CoPs)
This guidance document outlines important considerations, and community members are encouraged to tailor them to their specific context and needs, while staying within the parameters described below.Last updated Jan 2, 2026
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Best Practices/Practical Guide
Needs and Assets Assessment and Referral Services (NAARS) Transformation
What is NAARS?Last updated Dec 24, 2025
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Research/Dataset
2024-25 Settlement Service Data - Ontario
2024-25 settlement service uptake data prepared by the Outcomes Analysis Unit of IRCC.Last updated Dec 24, 2025
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Best Practices/Practical Guide
From WhatsApp to EMRs: Real-World Experiences Implementing Digital Messaging Tools in Client Services
The SEND project, led by ACCES Employment with funding from Immigration, Refugees and Citizenship Canada, hired Logical Outcomes to explore how organizations across sectors are currently using digital messaging tools (WhatsApp, SMS, Teams, electronic medical records, etc.) to
Last updated Dec 23, 2025
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Best Practices/Practical Guide
Confronting anti-Black racism for Black LGBTQ+ newcomers
The 519 has launched a community-driven project called Sharing Truth. Building Power. Driving Change. It's aimed at addressing the unique racism, xenophobia, and queerphobia experienced by Black LGBTQ+ newcomers in Ontario.
Resources include:
Last updated Dec 18, 2025
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Best Practices/Practical Guide
Workers Action Centre's Primer: An organizers guide to wage theft
Workers Action Centre's Primer: An organizers guide to wage theft explains:
- the high rate of wage theft in Ontario,
- its impact, and
- what workers can do.
Wage theft affects migrant, racialized, and low-wage workers the most. It can include unpaid hours, missing overtime, late wages
Last updated Dec 18, 2025
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Other
The Leaky Bucket 2025: Retention Challenges in Highly Skilled Immigrants and In-Demand Occupations
The study, the third in ICC’s Leaky Bucket series, uses 40 years of data to uncover that one in five immigrants leave Canada within 25 years, with the highest losses occurring just five years after arrival.
Last updated Dec 15, 2025
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Other
First “Leaky Bucket” report
The report follows ICC’s first “Leaky Bucket” report released in 2023, also produced by the Conference Board of Canada. That original study revealed the alarming trend of immigrants leaving Canada in growing numbers to seek opportunity elsewhere.
Last updated Dec 15, 2025
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Other
Recorded Webinar: Tailoring sexual health information for newcomers in Canada
Tailoring sexual health information for newcomers in Canada
Attached is a copy of the webinar presentation.
English recording: https://youtu.be/HmPJF1KHR5I
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Last updated Dec 11, 2025
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