Allocations Coordinator

The Canadian Refugee Sponsorship Agreement Holders Association (SAH Association) is a national membership association of approximately 140 Sponsorship Agreement Holders (SAHs) across Canada (excluding Quebec). The mission of the SAH Association is to be a collective voice for SAHs in promoting and enabling Canada's Private Sponsorship of Refugees (PSR) program, whether among its members' own constituencies, the Canadian public, national and international organizations, or the Government of Canada and its provinces and territories.

SAH Association staff are instrumental in:
• Bringing the collective voice and experience of the SAH Association to Immigration, Refugees and Citizenship Canada (IRCC);
• Disseminating information to the SAH Association; and
• Designing solutions with the SAH Association board (known as the “SAH Council”) and IRCC to address policy and operational challenges in the PSR program.

Every year, IRCC gives each SAH an allocation (or number) of spaces that they can use to sponsor refugees. SAH Association staff maintains a database of all SAHs, the number of spaces each SAH has been allocated, and the number of spaces each SAH has used as the year progresses. Staff also maintain and distribute spaces from a reserve pool, including returned spaces, for distribution to other SAHs.

The Allocations Coordinator is responsible for the accurate tracking of and effective communication around SAH allocations, while maintaining an organized, efficient, and collaborative working environment within the staff team.

DUTIES & RESPONSIBILITIES include (but are not limited to):

• Manage the allocations database;
• Manage the reserve pool and correspond with SAHs about reserve pool access;
• Receive reports from IRCC, and create and send out individual reports to each SAH;
• Act as a liaison between IRCC and SAH community related to allocations;
• Work with IRCC to resolve errors when required;
• Frequently communicate with SAHs about allocations (i.e., reminders, new information);
• Answer questions from SAHs about allocations;
• Monitor and track questions and concerns related to allocations;
• Identify trends in allocation questions/concerns and report them to the Senior Coordinator and Senior Director;
• Provide regular updates on allocation usage to the SAH Association’s Senior Director and the SAH Council;
• Proactively facilitate discussions and solicit SAH feedback on allocations methodology;
• Participate in the Allocations Working Group with IRCC and involved SAH Council members;
• Provide input to IRCC on allocations distribution and methodology;
• Create and conduct presentations about allocations to the SAH Association;
• Design and implement allocations training for new SAHs and new SAH representatives, including 1-1 support with tracking spaces;
• Take minutes of meetings, including fast-paced meetings with IRCC;
• Perform administrative duties to support the SAH Association staff team and SAH Council;
• Assist SAH Association staff to prepare for the Fall 2024 SAH Conference;
• Actively participate in the Fall 2024 SAH Conference;
• Participate in regular reporting to funders (IRCC);
• Collaborate on meeting the objectives of the SAH Association’s strategic plan and working towards developing a new strategic plan;
• Conduct research and other activities as required.

REQUIRED QUALIFICATIONS

Education

• University degree in Business Administration, Management, Accounting or related discipline; professional accounting designation; or equivalent combination of education and experience.
Language Requirements
• Excellent English written and verbal communication abilities are essential.
• French language abilities are an asset.

Language Requirements

• Excellent English written and verbal communication abilities are essential.
• French language abilities are an asset.

Experience

• Minimum five (5) years of experience in a relevant field;
• Extensive knowledge of the Private Sponsorship of Refugees (PSR) program;
• Demonstrated experience tracking (or compiling) and analyzing quantitative data;
• Demonstrated experience creating presentations including charts, graphs, and other visual tools that convey quantitative data;
• Experience maintaining meticulous records;
• Demonstrated ability to communicate (orally and in writing) in a clear, concise, and accessible manner;
• Demonstrated experience performing administrative duties, especially taking precise and accurate minutes;
• Demonstrated and significant experience liaising with a wide range of stakeholders, ideally including government employees (i.e., public servants);
• Demonstrated ability to work effectively in a fast-paced environment with short deadlines;
• Demonstrated ability to work both independently and as part of a team with minimal supervision;
• Demonstrated ability to learn rapidly and take initiative;
• Demonstrated ability to comfortably and rapidly navigate new technological platforms;
• Experience in an outward-facing, client-centred role.

Competencies

The ideal candidate will be approachable and client-centred, and will possess the following competencies:

• exceptional organizational abilities;
• solid mathematical abilities;
• ability to think strategically;
• strong problem-solving skills;
• detail-oriented;
• high level of tact;
• cultural sensitivity and competency;
• flexibility/openness to change;
• willingness and ability to take initiative;
• alignment with the SAH Association’s values and ethical standards (including integrity, dignity, and respect);
• understanding of systems of oppression and a commitment to equity, inclusion, accessibility, and principles of anti-oppression;
• refugee-centred approach to their work.

Additional Information

• A current, clear criminal record check is required for this position.
• The SAH Association is an equal opportunity employer. We are committed to upholding principles of anti-oppression, equity, diversity, and inclusion.
• Persons with lived experience as refugees or migrants are strongly encouraged to apply.
• This is a temporary parental leave coverage position of 7-8 months (ending April 2025). Continuation beyond this date is unlikely, but possible if funding becomes available.
• Some travel in Canada may be required.
• Occasional work outside of regular office hours, including evenings and weekends, may be required.

Interested candidates are required to send their cover letter and resume in one PDF document to Becca Nascimento, Senior Coordinator at: engagement@sahnavigationunit.ca, quoting “Allocations Coordinator” in the subject line.

The Hiring Committee will not be accepting any calls or email inquiries regarding this job posting.