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    OCASI (Ontario Council of Agencies Serving Immigrants)

    OCASI was formed in 1978 to act as a collective voice for im/migrant serving agencies and to coordinate responses to shared needs and concerns.

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    Ontario Council of Agencies Serving Immigrants
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Professional development and networking material that help service providers to be more effective and better serve im/migrants and refugees.

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Showing 21 - 30 of 80
  • Best Practices/Practical Guide

    Conceptualizing a Pyramid Model on Equity, Diversity and Inclusion (EDI) for Non-Profits and Community Organizations

    Organizations need to create inclusion strategies to achieve a sense of belonging among the clients and communities they serve. This model provides an EDI framework specifically designed for non-profit organizations serving newcomers and marginalized communities.

    Last updated Jun 16, 2025

  • Best Practices/Practical Guide

    Sharing Settlement and Integration Practices that Work: Understanding and Preventing Vicarious Trauma Instructor Toolkit

    The Understanding and Preventing Vicarious Trauma Instructor Toolkit is an online, self-directed, evidence-based resource designed for English language instructors, particularly those working in the settlement sector. It supports instructors in delivering trauma-informed language

    Last updated Jun 13, 2025

  • Course/Training

    Serving Youth in Newcomer Communities (SYNC)

    OCASI is pleased to open registration for the upcoming self-directed online training on: Serving Youth in Newcomer Communities (SYNC)

    Last updated Jun 10, 2025

  • Course/Training

    Restoring the Circle Training Program

    Supporting 2SLGBTQ+ Indigenous people with lived experience of gender-based violence.

    Last updated Jun 9, 2025

  • Best Practices/Practical Guide

    Five Good Ideas for building a human-centred workplace in the AI era

    Zabeen Hirji joined Elizabeth McIsaac for the latest Five Good Ideas session. They explored how AI is changing the nature of work and reshaping the relationship between employers and employees.

    Last updated Jun 4, 2025

  • Tool

    OCMS - OCASI Client Management System (for the Immigrant and Refugee Serving Sector)

    The OCASI Client Management System (OCMS) is a powerful and sophisticated website that can be used by multi-service agencies across Canada to record and retrieve important client information while generating detailed real-time reports on individual and group activities.

    Last updated Jun 2, 2025

  • Best Practices/Practical Guide

    6 Tips for Practicing Active Listening

    We all know that listening isn’t always as easy as it seems. In a world where communication is constant, practicing active listening has become an essential skill for building meaningful relationships.

    Last updated May 21, 2025

  • Best Practices/Practical Guide

    OCASI Anti-Racism Anti-Oppression (ARAO) Youtube Playlist

    OCASI Anti-Racism Anti-Oppression Policy and Implementation Plan recorded on November 15 and 22, 2023.

    Last updated May 7, 2025

  • Tool

    OCASI Anti-Racism Anti-Oppression (ARAO) Policy Kit

    OCASI has created a set of tools to help organizations in the immigrant and refugee-serving sector take action against racism and oppression.

    Last updated May 6, 2025

  • Tool

    Direct Cash Transfers as a Pathway Out of Homelessness

    This resource is about the transformative potential of Direct Cash Transfers (DCTs) as a strategy to combat homelessness. It compiles a comprehensive collection of toolkits, research studies, case analyses, and multimedia materials that explore how providing unconditional

    Last updated May 6, 2025

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