The Canadian government issues many immigration documents after someone applies for one of the federal immigration programs. Temporary and permanent residents use these documents to show their eligibility when applying for services and other benefits. Service providers need to have a basic understanding of the different immigration categories and statuses to best serve their clients.
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Fact Sheet: COVID-19 – Temporary reduction of service at Canadian land border crossings
In response to the COVID-19 pandemic, the CBSA is temporarily reducing service hours at a total of 27 Canadian land border locations.
Published April 16, 2020
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IRCC: New Email Address to Respond to Questions Regarding Service Delivery in the Context of COVID-19
Immigration, Refugees and Citizenship Canada - IRCC: New Email Address to Respond to Questions Regarding Service Delivery in the Context of COVID-19.
Published April 3, 2020