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Best Practices/Practical Guide
From WhatsApp to EMRs: Real-World Experiences Implementing Digital Messaging Tools in Client Services
The SEND project, led by ACCES Employment with funding from Immigration, Refugees and Citizenship Canada, hired Logical Outcomes to explore how organizations across sectors are currently using digital messaging tools (WhatsApp, SMS, Teams, electronic medical records, etc.) to
Last updated Dec 23, 2025
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Other
Recorded Webinar: Protecting Data and Privacy Considerations
We’re excited to share a new initiative, in partnership with Toronto Metropolitan University’s Rogers Cybersecure Catalyst, to support your organizations in strengthening cybersecurity practices.
As part of this initiative, OCASI - SettlementAtWork.Org will offer webinars to help
Last updated Dec 5, 2025
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Course/Training
For Clients: OSLT - Project Management OR Technology
FREE Program for Newcomers to Canada
Applications are now being accepted for the December 2025 intake
We are offering the following programs starting December 2025:
- OSLT Project Management
- OSLT Technology
Occupation-Specific Language Training (OSLT) at Humber Polytechnic is an
Last updated Nov 18, 2025
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Other
Are sponsored refugees eligible for Settlement Services?
Yes, all sponsored refugees generally have access to government-funded settlement services upon arrival in Canada, just like other permanent residents.Last updated Aug 26, 2025
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Research/Dataset
Addressing the Digital Skills Gap in Canadian Nonprofits: Outcomes of Prototyped Solution Pilot
The Canadian Centre for Nonprofit Digital Resilience released its new Report: Addressing the Digital Skills Gap in Canadian Nonprofits. Outcomes of Prototyped Solution Pilot.Last updated Aug 26, 2025
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Course/Training
The Right Governance Model for My Non-Profit: A Lever for Efficiency, Engagement, and Shared Vision
In this Flash+ training, discover how to choose a governance model suitable for your non-profit organization, avoid common pitfalls, and strengthen the effectiveness of the board of directors.Last updated Jul 2, 2025
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Course/Training
Webinar: Applying an Anti-Racism Anti-Oppression Framework in a Nonprofit Organization
Racial Equity: From Intention To Action A webinar & conversation series by OCASI for the Ontario immigrant and refugee-serving sector, to move from intention to action in understanding systemic racism, addressing racial discrimination and building towards racial equity in theLast updated Jun 16, 2025
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Best Practices/Practical Guide
Conceptualizing a Pyramid Model on Equity, Diversity and Inclusion (EDI) for Non-Profits and Community Organizations
Organizations need to create inclusion strategies to achieve a sense of belonging among the clients and communities they serve. This model provides an EDI framework specifically designed for non-profit organizations serving newcomers and marginalized communities.Last updated Jun 16, 2025
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Tool
Supporting LGBTQI+ refugee claimants in Canada
Refugee claims based on sexual orientation, gender identity and expression, and sex characteristics have specific challenges. This webinar aims to help community workers better understand the difficulties LGBTQI+ people face in making refugee claims and what they can do toLast updated Jun 13, 2025
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Best Practices/Practical Guide
Sharing Settlement and Integration Practices that Work: Understanding and Preventing Vicarious Trauma Instructor Toolkit
The Understanding and Preventing Vicarious Trauma Instructor Toolkit is an online, self-directed, evidence-based resource designed for English language instructors, particularly those working in the settlement sector. It supports instructors in delivering trauma-informed languageLast updated Jun 13, 2025
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The Accessible British Columbia Act is now law
The Accessible British Columbia Act is now law, and the first step is to form the Provincial Accessibility Committee to advise the minister of social development and poverty reduction on matters related to accessibility and support the development of accessibility standards.
“In…
Published June 18, 2021