Sector 101

Introduction to serving im/migrants and refugees. The base level of knowlege to understand the im/migrant and refugee-serving sector, values, principles, and standards for settlement work, and ways to support newcomers who encounter common barriers and challenges to a successful settlement.

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  • Glossary/Factsheet

    Resource Sheet for Settlement Agencies

    Friends and relatives in Canada seeking information about Canadian citizens who were on board flight PS752 should contact Global Affairs Canada’s Emergency Watch and Response Centre.

    Last updated Oct 25, 2024

  • Research/Dataset

    The Competencies of Frontline Settlement Counsellors in Canada

    There is a pressing need for greater training of settlement counsellors – those on the front lines of welcoming newcomers to Canada – as their role changes in response to rising immigration levels and an increasingly complex settlement landscape, according to a new CERIC-funded

    Last updated Aug 27, 2020

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