Artificial intelligence (AI) is rapidly transforming how organizations deliver increasing service demands, diverse client needs, multilingual communication, and limited staff time and resources. For Canada's immigrant and refugee settlement sector, AI offers significant opportunities to improve efficiency, enhance client support, and expand access to high-quality services. This webinar will provide practical, hands-on strategies for using AI responsibly to support these tasks.
This interactive webinar explores practical ways to use generative AI to streamline administrative tasks, develop engaging learning resources, enhance professional communication, and support diverse client and learner needs. Through real-world examples and demonstrations, participants will discover effective prompting techniques, explore accessible AI tools, and learn how to integrate AI responsibly into their professional workflows.
Whether you’re new to AI or looking to expand your skills, this session will provide practical strategies you can apply immediately. Participants will learn how AI can enhance professional expertise by improving productivity, strengthening communication, and enabling more personalized, accessible, and responsive services. The session will also address ethical considerations, including privacy, confidentiality, bias, and human oversight, ensuring participants are equipped to use AI safely and effectively in settlement settings.
No prior AI experience is required.
Facilitator: Thura Aljubury
Thura Aljubury (MEd) is an experienced adult educator, college professor, and communications professional with nearly 20 years of experience in education, instructional design, and professional development. She holds a Master of Education from the University of Toronto, along with qualifications in TESL and Front-End Web Development. Thura's interdisciplinary background combines education, technology, and communication, with a particular interest in the practical and responsible integration of generative AI into teaching, professional learning, and workplace practices.
Join SettleNet.org to connect with participants and continue the conversation! For any questions, please contact nismail@ocasi.org.
ASL interpretation will be provided.
Have comments about this article? Discuss on Settlenet.org