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Best Practices/Practical Guide
OCASI Guidelines on Trauma and Violence Informed Approaches for Agencies Serving Immigrants and Refugees
These Guidelines were developed as part of OCASI’s Mental Health Promotion in Immigrant and Refugee Serving Organizations initiative. They are meant to support anyone who interacts with the public on behalf of OCASI or similar organizations. The Guidelines are flexible and can beLast updated Oct 1, 2025
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Course/Training
Creating Positive Spaces for LGBTQIA+ Newcomers Level 1
This course provides participants with an interactive way of learning and discussing ways to address oppressive incidents occurring against LGBTQIA+ service-users and service-providers, and enables participants to do so alongside fellow service providers from across Ontario.Last updated Oct 1, 2025
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Best Practices/Practical Guide
Foundations of Settlement Work in Ontario
Many organizations and individuals have used OCASI’s training guide Immigrant Settlement Counselling as a resource and a reference since it was published in 1990 and updated in 2000.Last updated Oct 1, 2025
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Course/Training
Training for Employment Support Services
- Date: Oct 1, 2025 – Jan 30, 2026
- Location: Online at learnatwork.ca
- Registration deadline: Oct 30, 2025 (Self-enroll and start learning)
About this Course
The professional development e-learning course Training for Employment Support Services is designed to provide you with the
Last updated Sep 29, 2025
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Course/Training
Foundation of Settlement Work Level 1
- Date: Oct 1, 2025 – Jan 30, 2026
- Location: Online at learnatwork.ca
- Registration deadline: Oct 30, 2025 (Self-enroll and start learning)
About this Course
The professional development e-learning course Foundation of Settlement Work Level 1 is a four-week e-learning course that
Last updated Sep 29, 2025
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Course/Training
Literacy and Basic Skills Program
Quick Summary
Ontario Works (OW) and Ontario Disability Support Program (ODSP) caseworkers can refer eligible clients to the Literacy and Basic Skills (LBS) program, which is offered through the Ministry of Labour, Immigration, Training, and Skills Development (MLITSD). The
Last updated Sep 26, 2025
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Glossary/Factsheet
Protecting Your Child from RSV
What is RSV?
Respiratory syncytial virus (RSV) causes an illness that affects the airway and lungs, especially in babies and young children.
RSV often leads to cold-like symptoms and is the most common cause of a chest infection called bronchiolitis. Babies and young children
Last updated Sep 10, 2025
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Tool
Community worker resource hub
Are you a community worker who fields questions about the law from service users? This information is designed to highlight legal information and services to support you in your day-to-day work.
Quick links:
- Legal information and services: stepstojustice.ca
- Free publications: cleo
Last updated Aug 29, 2025
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Other
ReadingDuck.com
Reading Duck is a free website with lots of English reading worksheets you can print right away-no sign-up needed. It's especially helpful for people who are new to English, including newcomers, immigrants, and those rebuilding their lives in a new country. The worksheets start
Last updated Aug 26, 2025
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Other
Are sponsored refugees eligible for Settlement Services?
Yes, all sponsored refugees generally have access to government-funded settlement services upon arrival in Canada, just like other permanent residents.Last updated Aug 26, 2025
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RFP Posted 3 days ago
RFP - Consultant - Instructional Designer and Moodle Developer
Catholic Crosscultural Services (CCS)
Deadline date
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Job Posted 4 days ago
Full-time Relief Settlement Worker – Newcomer Children and Youth Services (Contract until March 31, 2026)
The Cross-Cultural Community Services Association (TCCSA)
Deadline date
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Job Posted 5 days ago
Bilingual Coordinator, Community Education - Positive Spaces Initiative
OCASI (Ontario Council of Agencies Serving Immigrants) Toronto, ON Hybrid
Deadline date
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Job Posted 1 week ago
Bilingual Coordinator, National Community of Practice (CoP)
OCASI (Ontario Council of Agencies Serving Immigrants) Toronto, ON Hybrid
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Workplace Stress & Mental Health Survey
You are invited to participate in an important online survey for a research study on workplace stress and mental well-being in the settlement sector in Ontario. This survey aims to identify factors that affect job satisfaction, workplace stress and overall mental health in…
Published September 19, 2025
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OCASI Salary and Benefits Survey!
Participate in the 2025 OCASI Salary and Benefits Survey!
Together, We Can Improve Immigrant & Refugee-serving Non-profit Salaries - Start Here!
This important initiative seeks to gather up-to-date insights on compensation trends across Ontario’s not-for-profit immigrant and…
Published August 29, 2025
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How Does Your Nonprofit Organization Compare? Share Your Salary Data Today!
Participate in the 2025 OCASI Compensation and Benefits Survey!
Shaping Equity in Ontario’s Immigrant and Refugee Services Sector
This important initiative seeks to gather up-to-date insights on compensation trends across Ontario’s not-for-profit immigrant and refugee-serving…Published August 1, 2025
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Invitation to be a Positive Spaces Initiative Champion!
OCASI - The Positive Spaces Initiative (PSI) cordially invites you to apply to be a PSI Champion
Do you:
- have an idea for an event or initiative that supports 2SLGBTQIA+ newcomers and refugees?
- require financial, outreach, promotional and logistics support for the event or…
Published August 1, 2025
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Toronto Police Public Advisory: Impersonation of Community Support Organizations
The Toronto Police Service (TPS) is making the public aware of scammers impersonating community support organizations. Complaints are being received involving scammers who are impersonating community outreach organizations and legal services designed to support new immigrants…
Published July 9, 2025
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OCASI Professional Education & Training Program (PET) Fund
The OCASI PET Fund provides financial assistance to organizations funded by Immigrant Refugee and Citizenship Canada (IRCC) in delivering training topics that strengthen their organizational capacity. This training enables staff doing similar jobs in different immigrant service…Published June 10, 2025
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Embrave is looking for people to join its Board of Directors
Embrave is seeking community members who are committed to its mission and vision to support individuals impacted by gender-based violence.Published June 3, 2025
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Help Test Climate Tool for Toronto’s Diverse Communities
Climate Resilient Communities (CRC) is proud to announce the beta launch of our Multilingual Climate Chatbot (MLCC) on May 24th, 2025, bringing accessible climate information to Toronto's diverse communities in over 200 languages.Published May 26, 2025
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French Language Services Commissioner to investigate in-person service delivery at ServiceOntario
On April 1, French Language Services Commissioner Carl Bouchard launched an investigation into in-person service in French at ServiceOntario locations.Published May 12, 2025
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OCASI Invitation: Apply to Be a Peer Champion Educator on Domestic Violence - IRCNFF Campaign
OCASI | Immigrant and Refugee Communities Neighbours, Friends and Families (IRCNFF) invites you to Apply to Be a Peer Champion Educator on Domestic ViolencePublished April 30, 2025