Administrative Assistant

Join Our Team
Imagine being part of an organization that adds value to our community, cares about its staff, and creates a supportive workplace environment. Starling Community Services (formerly Lutherwood) is a progressive, not-for-profit health and social service organization that strengthens people's lives by providing mental health, employment, and housing services to more than 22,530 people annually in Waterloo Region and Wellington County.

We need great people like you to help us realize our mission and support communities where everyone experiences mental wellness, opportunities for employment, a place to call home, and a sense of belonging.

One full-time contract Administrative Assistant, position available, starting on May 18, 2026, and ending on June 12, 2027, working 37.5 hours per week.

What’s In It for You?

• Job Band C (hourly wages): Min - $22.08, Mid - $22.85, Max - $23.64.
• A positive work culture, inclusive workplace policies, and employee wellness initiatives.
• Eligible to join the HOOPP defined pension plan on a voluntary basis.
• Access to our Employee and Family Assistance Program which provides free and confidential counselling, resources and services.
• 3 Weeks paid vacation (accumulated bi-weekly).
• 15 hours of personal time per year.
• Paid sick time (accumulated monthly) to a maximum of 300 hours.
• 11 paid holiday benefits per year plus a floater day.
• Discounted GRT passes through membership with Travel Wise.
• Employee Referral Incentive Program.
• Professional development and tuition reimbursement opportunities.
• Staff appreciation events.

Your Role:

In this role, you will be responsible for:

• Acts as the primary point of contact for client inquiries and provides information regarding the services at the Agency.
• Provides a high level of customer service, administrative support and crisis intervention assistance including housing referrals, income support and other community resources to support clients, staff and programs throughout multiple locations.
• Works in alignment with the Agency’s commitment to equity to further create a sense of belonging at the Agency.
• The above tasks are representative but not all-inclusive

Your Talents and Experience:

• A college certificate or diploma in Office Administration and/or minimum two years administrative experience or equivalent education/experience combination.
• Minimum typing speed of 60 w.p.m.
• Able to adhere to a high standard of confidentiality with respect to client information.
• Knowledge of and ability to utilize a variety of office machines, such as computers, fax machines and photocopiers.
• An excellent knowledge of a variety of computer word processing and database packages, especially Microsoft Office is essential.
• Experience working with Microsoft Access and Excel is a definite asset. Excellent communication and interpersonal skills.
• Ability to work independently with minimal direction.
• Ability to handle multiple tasks. Reliable transportation is required.