Administrative Assistant, Employment Services

DUTIES AND RESPONSIBILITIES

• Reach out to leads through different sources, including but not limited to, marketing, web, media, WCG referrals, RASP referrals, SA referrals, other as directed
• Follow up with past/current clients as needed
• Provide admin/site support 
• Prepare, key in, edit and proofread correspondence, presentations, brochures, publications, reports and related material.
• Open and distribute incoming regular and electronic mail and other material and coordinate the flow of information internally and with other departments and organizations
• Schedule and confirm appointments and meetings
• Answer electronic enquiries and refer to correct department or to external services
• Set up and maintain manual and computerized information filing systems
• Determine and establish office procedures
• First point of contact for all visitors, ascertain nature of business and direct/refer visitors to appropriate person
• Record and prepare minutes of meetings
• May compile data, statistics and other information to support research activities
• May organize conferences.
• Research as requested and compiles and summarizes information for reports or presentations
• Work closely with other administrative staff and supports other colleagues as needed
• Can create content (visual and written), and comfortable in social media marketing
• Responds to email and other digital queries and correspondence
• Coordinate the supplies, place the order and track location needs (kitchen; stationary etc.)
• Other duties as assigned

QUALIFICATIONS:

• Possess solid administrative skills and have a demonstrated ability in the use of MS office products, web browsers and online research tools and social media
• Experience working in a customer service or direct delivery of services to the public in an administrative capacity, public relations or related role
• Excellent written and verbal communication skills
• Knowledge of job search strategies
• Excellent interpersonal and customer service skills
• Enjoy a wide variety of tasks in a fast-paced environment
• Strong team player with the ability to prioritize and problem solve
• Experience working with diverse cultural groups