Clerical Assistant

POSITION: Clerical Assistant

REPORTS TO: Associate Manager - Settlement

WORK HOURS: 35 hours/week (in-person)

RATE OF PAY: $17.60 per hour

EMPLOYMENT TERM: Fixed-term contract (8 consecutive weeks) June 22, 2026 – August 14, 2026

Dixie Bloor Neighbourhood Centre (DBNC)

Dixie Bloor Neighbourhood Centre (DBNC) is a leading, inclusive, and community-inspired organization serving diverse neighbourhoods in Mississauga. We are a trusted agency of choice, responding to evolving community needs through empowerment, strong partnerships, active listening, meaningful engagement, and collaborative leadership.

Diversity, Equity & Inclusion Statement

DBNC is committed to advancing diversity, equity, and inclusion across all areas of our work. We strive to ensure that every individual who engages with DBNC feels valued, respected, and heard. We intentionally create safe, inclusive spaces where people can share their perspectives, learn from one another, and build mutual understanding across cultures, identities, and lived experiences.

Job Summary

Reporting to the Associate Manager - Settlement, the Clerical Assistant will assist with clerical duties, provide reception coverage, respond to injuries, preparation of reports, and provide information to clients on internal and external programs. The incumbent is also responsible that sensitive material is kept secure and handled in an appropriate manner. 

Duties and Responsibilities

• Arabic as second language preferred.
• Assist in clerical and administrative duties
• Provides coverage for reception duties, respond to telephone/email inquiries, schedule appointments for intake and assessment
• Provides information and orientation to clients on internal and external programs to address clients’ needs
• Provides assistance with Intake, Registration, Referrals, and Follow-ups
• Assist in preparation of various reports, schedules and data bases entries
• Provides support to program staff and front desk
• Researches for information relevant to client’s settlement needs
• Assists clients on the computer and provide a basic tutoring
• Contacts clients about upcoming events
• Maintains statistics for monthly reporting 
• Maintain Health and Safety requirements 
• Conduct outreach activities and liaise with community agencies and organizations 
• Adhere to the agency's policies and procedures
• Other duties as required  

Qualifications Required

To be eligible, youth must:   

• Be between 15 and 30 years of age at the start of the employment* 
• Be a Canadian citizen, permanent resident, or person to whom refugee protection has been conferred under the Immigration and Refugee Protection Act for the duration of the employment**
• Have a valid Social Insurance Number at the start of employment and be legally entitled to work in Canada in accordance with relevant provincial or territorial legislation and regulations. 
• *Youth must be 15 years of age at the beginning of the employment period. 
• The youth may be more than 30 years of age at the end of the employment period as long as the youth was 30 at the beginning of the employment period. 
• **International students are not eligible participants.   

DBNC thanks all applicants for their interest, only those under consideration will be contacted for interviews. Please be advised that successful incumbent(s) will be required to undergo a vulnerable sector screening as a part of the final step in the hiring process.

DBNC is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive workplace. Our goal is to attract, develop and retain highly talented employees from diverse backgrounds, allowing us to benefit from a wide variety of experiences and perspectives. In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act, 2005, and DBNC Policies, accommodation will be provided at any point throughout the hiring process, provided the candidate makes their accommodation needs known. We welcome applications from all qualified persons.

Personal information provided through the DBNC recruitment, selection, and onboarding process is necessary for the proper administration of this recruitment process for employment and volunteer positions with DBNC. Personal information is protected from disclosure pursuant to PIPEDA (Personal Information Protection and Electronic Documents Act).