Employer Engagement Specialist

RESPONSIBILITIES

• Provide clients with information on the Employment Ontario (EO) program as well as all relevant resources and services available in the community
• Identify, outreach, orient, recruit, and support program participants in a virtual and a physical setting
• Conduct individual employment assessments and career testing, provide one-on-one counselling support and develop client service delivery plans
• Provide coaching, support, and mentorship for youth in the initial stages of employment and maintain relations with employers; Ensure services provided reflect participants’ needs, abilities and employment goals
• Case manage clients in accordance with the Service Plans (SP), updating and closing the SPs in a timely manner. Coordinate with OW/ODSP Caseworkers as required
• Facilitate pre-employment workshops that will prepare clients to market themselves to employers and to find and maintain employment; Update and enhance curriculum to match requirements of the program
• Deliver sessions on orientation to the workplace, rules and expectations of employers, rights and responsibilities of employers and employees, Canadian workplace culture, etc.
• Provide coaching, support, and mentorship for clients in the initial stages of employment and maintain relations with employers, including client/employer retention support
• Develop and implement marketing and outreach strategies to connect with employers
• Communicate with potential employers to enhance awareness about the program and employment support services available for them
• Liaise with community professionals and employers to create competitive employment opportunities for clients
• Negotiate Employment and Training Incentives and other supports with employers
• Develop and maintain a comprehensive employer database which includes eligibility, record of site visits, employer profile and all other relevant data
• Provide culturally sensitive employment services, including intake and assessment, one-to-one and group employment counselling and referrals when required
• Monitor all placements, oversee training plan development and conduct on-going follow-up to ensure successful employment outcomes for program participants
• Address financial barriers to client participation in employment and on-the-job training opportunities, by identifying and administering Employment and Training Incentives
• Maintain client and employer files using CaseFlo and internal BMC databases as required by EO, including case notes and action plans. The approximate caseload is 150 cases per year.
• Evaluate the outcome of the program and the ability to do in-depth analysis
• Attend staff meetings and training sessions as required
• Any other related duties complementary to the job
• Reports to Executive Director or his/her designate 

QUALIFICATIONS/SKILLS

• University Graduate or Diploma in Training, Human Services profession and/or a Certificate in Career Development or similar
• Minimum 3 years demonstrated work experience in career development and employment training. Prior experience with Employment Ontario (EO) is an asset
• Knowledge of labour market issues and trends as they relate to the geographic, demographic and economic aspects of Peel, Halton and GTA
• Knowledge of employment search techniques through the internet, career information, resume, interview techniques and labour market trends
• Skills and experience in conducting research and needs assessment, ability to develop workshops, provide/facilitate training
• Knowledge of community and government services, programs, resources, and outreach practices
• Demonstrated experience in case and file management
• Well organized, team player who is able to take initiative, manage change/transitions with the ability to prioritize and multitask and meet deadlines and targets
• Ability to work with diverse groups of participants and establish rapport successfully
• Excellent English verbal and written communication skills, excellent presentation and facilitation skills
• Strong computer skills (Word, Excel, PowerPoint, Outlook), Social Media (Facebook, Twitter, LinkedIn, etc.), Adobe software, and Web-based databases (CASEFLO/POWERBI/CAMS/EOIS/CTIMS) etc.
• Fluent in English and the ability to speak a second language is a definite asset
• Flexible to work evenings or weekends, if and when required
• A police check is required at your own expense
• Must own a vehicle and a valid driver's license, and liability insurance that covers your vehicle to be used for job-related travelling as and when needed