PRIME Program Facilitator

POSITION: PRIME Program Facilitator

REPORTS TO: Employment Program Manager

WORK HOURS: 15 hours per week

Pay: $ 30 per hour

Dixie Bloor Neighbourhood Centre (DBNC) is a leading, inclusive, welcoming, proactive, community-inspired agency. It is the organization that the community chooses because it meets their diverse and changing needs through empowerment, partnerships, active listening, engagement, and leadership.

DEI Statement: We uphold and advance principles of diversity, equity and inclusion across the organization – every individual that engages with DBNC feels that their diverse perspectives, experiences and cultures are valued. Safe spaces and opportunities are created for all to voice their thoughts respectfully, to learn and develop a deeper understanding of one another.

JOB SUMMARY: Reporting to the Employment Centre Manager, the PRIME Program Facilitator is responsible for implementing and delivering a 12-week-long job readiness program for older adults looking to re-enter the workforce into meaningful employment and facilitate access to support societal, mental, and economic health.

Duties and Responsibilities:

• Provide clients with a welcoming, safe space ensuring their right to privacy
• Conduct needs assessments, intake and registration of eligible clients
• Implement and deliver a 12-week-long job readiness program for older adults (55+) looking to re-enter the workforce 
• Facilitate workshops on the current workforce landscape, digital skills, soft skills, resume building, networking, and online job searching
• In collaboration with colleagues from Health team and DBNC-DEI committee provide DEI learnings, mental health and wellness workshops, stress management, including self-esteem and confidence building
• Create a plan of action tailored to each participant 
• Assess clients’ level of employment readiness, needs and barriers, career exploration, labour market research, and training opportunities to achieve individual target
• Assist clients with resume building, interview preparation, networking, Social Media, job readiness and other job search strategies/skills,
• Partner with DBNC Mentoring staff to provide volunteering/mentorship/job shadowing opportunities to grow professional networks and reference pool
• Encourage and motivate clients to overcome challenges by providing counselling, and support to achieve client participation toward realistic, sustainable goals
• Support and monitor clients’ progress through regular follow-ups and making referrals to appropriate community resources/partners as required
• Collaborate with Job Developers to connect the client to employers and provide ongoing retention support (including monitoring and troubleshooting) to ensure sustainable employment
• Advocate for the 55+ age group of clients that are often neglected and challenge negative stereotypes
• Secure language-speaking volunteers to help guide clients through the program
• Prepare required stats and reports
• Participate in community events to promote DBNC; maintain and develop new partnerships and collaboration
• Collaborate with DBNC’s Employment, LINC, Volunteer/Mentorship, Community Health and Settlement teams 
• Exit clients who graduate from the program with relevant resources and wrap around supports

Qualifications (Skills/Knowledge/Experience):

• Post-secondary education in a related field 
• 1-3 years of experience in the Employment Sector, program facilitation, career counselling/ coaching
• Able to work independently with minimal direction while demonstrating the ability to exercise mature judgment
• Ability to create a culture of understanding, safety, and comfort 
• Experience in conducting and interpreting client needs assessments; coaching and mentoring clients; working with individuals with complex barriers and a broad range of cultural backgrounds; working with individuals from a variety of Inclusion Groups; and building partnerships with employers, community agencies, and other stakeholders
• Knowledge of access to professions and trades-related issues facing older job-seekers, newcomers and OW clients
• Experience working collaboratively with organizations, employers and professional networks
• Proven Leadership skills, exceptional interpersonal and communication (written and verbal) skills
• High level of computer literacy, knowledge of Microsoft Office, Internet and Windows environment software 
• Excellent problem-solving and decision-making skills
• Flexible, self-motivated and self-reliant, but able to work effectively in a team environment
• Organizational skills: able to set priorities, meet deadlines and manage multiple workloads
• Knowledge and competence with office procedures and operations of office equipment
• Sensitivity and comfort working with newcomers to Canada

DBNC thanks all applicants for their interest, only those under consideration will be contacted for interviews. Please be advised that successful incumbent(s) will be required to undergo a vulnerable sector screening as a part of the final step in the hiring process.

DBNC is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive workplace. Our goal is to attract, develop and retain highly talented employees from diverse backgrounds, allowing us to benefit from a wide variety of experiences and perspectives. In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act, 2005, and DBNC Policies, accommodation will be provided at any point throughout the hiring process, provided the candidate makes their accommodation needs known. We welcome applications from all qualified persons.

Personal information provided through the DBNC recruitment, selection, and onboarding process is necessary for the proper administration of this recruitment process for employment and volunteer positions with DBNC. Personal information is protected from disclosure pursuant to PIPEDA (Personal Information Protection and Electronic Documents Act).