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Professional development and networking material that help service providers to be more effective and better serve im/migrants and refugees.

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  • Course/Training

    Nouveau cours! Cours du recherche PSMIR!

    Nouveau cours! Cours du recherche PSMIR! Ce cours vise à aider les fournisseurs de services à développer leurs connaissances et à renforcer leurs compétences pour participer à des recherches sur la vie et les besoins des immigrants et des réfugiés au Canada, et à en tirer des

    Last updated Sep 14, 2026

  • Other

    Supports to Engage Newcomers Digitally (SEND) Promotional Flyer

    The Supports to Engage Newcomers Digitally (SEND) project helps newcomer-serving organizations across Ontario increase their ability to communicate with newcomers through digital tools such as WhatsApp, SMS, Telegram, Signal, and Facebook Messenger.

    Funded by Immigration Refugee

    Last updated Sep 14, 2026

  • Best Practices/Practical Guide

    From WhatsApp to EMRs: Real-World Experiences Implementing Digital Messaging Tools in Client Services

    The SEND project, led by ACCES Employment with funding from Immigration, Refugees and Citizenship Canada, hired Logical Outcomes to explore how organizations across sectors are currently using digital messaging tools (WhatsApp, SMS, Teams, electronic medical records, etc.) to

    Last updated Sep 14, 2026

  • Best Practices/Practical Guide

    Digital Messaging Platforms - A Quick Reference Guide

    This resource is developed as part of the Supports to Engage Newcomers Digitally (SEND) Project to support settlement service providers in evaluating and selecting digital messaging platforms. It provides an at-a-glance comparison of key platform features, capabilities, costs

    Last updated Sep 14, 2026

  • Best Practices/Practical Guide

    Before You Adopt AI: Four Things Ontario Nonprofits Should Do First

    The blog outlines four practical steps for Ontario nonprofits before adopting AI: audit current systems, establish a reliable data source, review current AI use, and create a clear AI policy to protect data and build trust

    Last updated Sep 14, 2026

  • Tool

    CareClinic health tracking tool for newcomers with disabilities

    A non-diagnostic health-tracking tool for recording symptoms, medications, mood, sleep, and daily observations for clearer care conversations.

    Last updated Sep 10, 2026

  • Best Practices/Practical Guide

    Try our interactive CIMII game!

    Designed to help players learn about and reflect on immigration and inclusion, Landing: An Immigrant Integration Game invites players to navigate a series of realistic settlement scenarios along five dimensions of integration — economic, civic, social, health and inclusion —

    Last updated Sep 9, 2026

  • Best Practices/Practical Guide

    Free Canada-Wide Doctor Search Navigation Session for Newcomer-Serving Organizations

    Understand your next step in finding primary care

    Last updated Sep 8, 2026

  • Best Practices/Practical Guide

    Affordability and the Importance of Pensions in the Nonprofit sector

    The article highlights the importance of affordable workplace pensions for nonprofit employees, helping improve financial security, attract and retain staff, and strengthen the long-term sustainability of the nonprofit sector.

    Last updated Sep 4, 2026

  • Best Practices/Practical Guide

    Meet New Donors and Raise More Awareness with a Nonprofit Giving Day!

    Learn how to choose the right occasion, set clear goals, build your campaign, engage supporters, and keep your community energized. You’ll also discover tools and strategies for promoting your cause, increasing donor participation, and measuring your results.

    Last updated Sep 4, 2026

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