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Best Practices/Practical Guide
From WhatsApp to EMRs: Real-World Experiences Implementing Digital Messaging Tools in Client Services
The SEND project, led by ACCES Employment with funding from Immigration, Refugees and Citizenship Canada, hired Logical Outcomes to explore how organizations across sectors are currently using digital messaging tools (WhatsApp, SMS, Teams, electronic medical records, etc.) to
Last updated Sep 14, 2026
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Course/Training
For Clients: OSLT - Project Management OR Technology
FREE Program for Newcomers to Canada
Applications are now being accepted for the December 2025 intake
We are offering the following programs starting December 2025:
- OSLT Project Management
- OSLT Technology
Occupation-Specific Language Training (OSLT) at Humber Polytechnic is an
Last updated Nov 18, 2025
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Course/Training
CAPE: Cybersafety Awareness for Public Educators
This online, self-paced, free course is intended for nonprofit staff and volunteers who help clients with tech support, cybersafety training, digital skills, online banking/shopping, accessing government resources online, etc.Last updated Jan 8, 2025
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