The information and referral process involves establishing contact with the individual, assessing the individual's long and short-term needs, identifying resources to meet those needs, providing a referral to identified resources, and, where appropriate, following up to ensure that the individual's needs have been met.
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Best Practices/Practical Guide
Supporting Displaced Ukrainians: Settlement Information & Resources
Information and resources will be shared here for the Ontario Settlement Sector about the current services, supports and programs available for displaced Ukrainians arriving in Canada under the CUAET pathway.Last updated Jun 21, 2022
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Tool
Ukrainian Refugee Toolkit
This brief toolkit provides some context about the current crisis in Ukraine and will assist providers in helping newcomers connect with the Ukrainian-Canadian community and understand the immigration options available to them.Last updated May 4, 2022
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Course/Training
English for Financial Literacy, Volume 3 (CLB 6 - 8)
English for Financial Literacy is an instructor’s resource for teaching financial literacy concepts and skills in LINC and adult ESL programs at CLB levels 1 to 8.Last updated Nov 26, 2020
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Research/Dataset
The 'App Gap': Why It’s so Difficult for Low Income People to Apply for Benefits for Which They Are Eligible
Information from John Stapleton, Open Policy: What does an applicant need to apply for a benefit from home?Last updated Jul 30, 2018
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Tool
Immigration Matters Campaign Toolkit
Immigration and Citizenship release the Immigration Matters campaign to show the benefits of immigration at the local, community level.Last updated Jul 30, 2018
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Government of Canada invests to help youth facing barriers to employment
Canada’s future depends on our young people being able to get the good, well-paying jobs they need to succeed.
Published November 20, 2020
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Ontario Extends COVID-19 Orders
Extensions needed to keep individuals, families and communities safe.
Published November 20, 2020
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Ontario Launches Workplace Education and Enforcement Campaigns
Inspection Blitzes Helping to Stop the Spread of COVID-19 and Keep Workers Safe.
Published November 19, 2020
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Ontario Announces 13 New Ontario Health Teams
New approach will improve patient outcomes and support Ontario’s response to COVID-19.
Published November 18, 2020
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Ontario Expanding Mobile Crisis Services to Respond to Mental Health Emergencies
Investments Will Increase Access to Mental Health and Justice Service Programs.
Published November 17, 2020
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Ontario Updating COVID-19 Response Framework to Help Stop the Spread of COVID-19
Modelling Shows New Thresholds Needed to Bend the Curve and Keep People Safe.
Published November 13, 2020
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Canada announces immigration measures supporting Hong Kong residents and Canadians in Hong Kong
Minister of Immigration, Refugees and Citizenship, announced a new immigration initiative that will attract students and youth from Hong Kong to Canada by offering a new open work permit and broadening their pathways to permanent residency.
Published November 12, 2020
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Ontario Supporting Inclusive Communities for All Ages and Abilities
New program will help people with disabilities and seniors stay safe and engaged in their neighbourhoods.
Published November 9, 2020
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Province Launching Recruitment Program to Support Long-Term Care Sector
New Resident Support Aides will assist residents with daily living activities.
Published November 9, 2020
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Backgrounder: Supporting people living with chronic pain
The Government of Canada is taking action to ensure people living with chronic pain in Canada receive the support and access to care that they need.
Published November 6, 2020