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    OCASI (Ontario Council of Agencies Serving Immigrants)

    OCASI was formed in 1978 to act as a collective voice for im/migrant serving agencies and to coordinate responses to shared needs and concerns.

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    Ontario Council of Agencies Serving Immigrants
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Professional development and networking material that help service providers to be more effective and better serve im/migrants and refugees.

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    Mental Health Promotion

    The Mental Health Promotion in Immigrant and Refugee Serving Organizations Project is funded by Immigration Refugee Citizenship Canada (IRCC) through the Settlement Program Service Delivery Improvements Funding (SDI) Stream.

    Last updated Oct 24, 2020

  • Tool

    LINC 5-7 Classroom Activities: Volumes 1 & 2

    LINC 5-7 Classroom Activities was developed for Language Instruction for Newcomers to Canada (LINC) levels 5-7 instructors in Ontario.

    Last updated Oct 9, 2020

  • Course/Training

    Domestic Violence in Immigrant Communities: Case Studies

    “Domestic Violence in Immigrant Communities: Case Studies” is a freely accessible eCampus Ontario Pressbook containing case studies of immigrant women experiencing domestic violence to be used as educational materials.

    Last updated Aug 28, 2020

  • Tool

    Trans and non-binary children and youth: a roadmap for improving services in Ontario

    Rainbow Health Ontario (RHO), a program of Sherbourne Health, led a needs assessment to learn about ongoing concerns and challenges faced by trans and non-binary children and youth; their parents and caregivers; and their service providers.

    Last updated Aug 27, 2020

  • Research/Dataset

    The Competencies of Frontline Settlement Counsellors in Canada

    There is a pressing need for greater training of settlement counsellors – those on the front lines of welcoming newcomers to Canada – as their role changes in response to rising immigration levels and an increasingly complex settlement landscape, according to a new CERIC-funded

    Last updated Aug 27, 2020

  • Best Practices/Practical Guide

    Ministry of Children, Community and Social Services: Social Assistance Treatment of the CERB

    The Ministry of Children, Community and Social Services has posted information on Social Assistance Treatment of the Canada Emergency Response Benefit (CERB) on their website.

    Last updated Apr 27, 2020

  • Template/Sample

    Scripts for Front Line Workers for Collecting Personal Information: Applying for Support for Families Benefit

    The following script has been prepared by Connecting Ottawa and Heather Neufeld to assist front-line workers to ensure that they receive consent for collection of personal information when helping clients apply for the Ontario Support For Families benefit remotely.

    Last updated Apr 24, 2020

  • Best Practices/Practical Guide

    Work in your profession or trade

    Learn about the services available in Ontario to help you continue working in your profession or trade if you’ve been trained in another country.

    Last updated Jul 18, 2019

  • Best Practices/Practical Guide

    Accessible workplaces

    Ontario’s Accessible Employment Standard requires you to make your employment practices accessible to meet the needs of employees and job applicants with disabilities. Learn how to meet the standard.

    Last updated Apr 26, 2019

  • Best Practices/Practical Guide

    Community housing renewal strategy

    Learn about Ontario’s strategy to sustain, repair and grow our community housing system.

    Last updated Apr 17, 2019

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