Coordinator_Bridging Program

DUTIES

• Provides guidance and support to Expressway Cybersecurity Plus program participants including assessment of needs and skills ensuring program standards and procedures are met.
• Coordinate for training, experiential learning or skills development opportunities that help participants meet requirements for their chosen field or career.
• Coordinates all project activities for online delivery including assessments, referrals, guest speakers, networking, work placement coordination and follow up support.
• Liaises with and conduct outreach; communicates with community partners for client intake, assessment, placement, and client referrals.
• Coordinate online workshop delivery; monitor client attendance and troubleshoot activities in breakout rooms.
• Creates, organizes, and maintains operational files online.
• Ensures weekly, monthly, and quarterly component deliverables are met.
• Identifies and where applicable resolves programming concerns and issues.
• Develop, track and monitor client feedback surveys and assists manager in the evaluation of the program services.
• Recommends and implements outreach strategies to recruit participants and to establish relevant contacts within the community.
• Assists in the recruitment of employers for mock interviews, job placements and where possible paid employment.
• Tabulates, compiles, verifies, and formulates statistical and narrative reports.
• Data entry using CIS, CaMS and other funder/agency databases.
• Plans, implements, and facilitates online workshops via MS Teams, Zoom and other online tools.
• Coordinates centre wide events such as job fairs and open house activities.
• Train and support volunteers/placement students.
• Performs other administrative duties as required.

QUALIFICATIONS

• Completion of Career and Work Diploma or Social Services Diploma or diploma in Business Administration, Human Resource, or related discipline 
• 2 years’ experience in non-profit administration and supervision or 1 year experience in coordinating or administering employment program.
• Demonstrated ability to monitor program activity to ensure the provision of quality service in meeting program objectives and achieving customer satisfaction. 
• Demonstrated ability to liaise with community organizations and government. 
• Well-developed organizational, interpersonal and communication skills. 
• Sensitive to and aware of the multicultural community and the social problems facing immigrants. 
• Ability to communicate in languages other than English is an asset. 
• Ability to work in a fast-paced environment with exceptional multitasking skills. 
• Intermediate to advanced knowledge of Microsoft Office Suite, Internet, EOIS/CaMS and email is essential. Working familiarity with on-line tools and data base resources an asset. 
• Must have a reliable vehicle for business travel. 
• Must be available to work some evenings & weekends. 
• Required to provide a valid Vulnerable Sector Screening (VSS) Police check. The VSS must have been completed within the past 6 months.
• Must be fully vaccinated or exempt from vaccination on human rights grounds. COSTI reserves the right to require information establishing the validity of the exemption.