Connecting with Clients in a Digital World: Three-Part Webinar Series

Summary

Thinking about using WhatsApp, SMS, or other messaging apps with your clients? Start here: three short highlights covering the research, the tools, and one organization’s real experience implementing a new digital messaging tool.

Connecting with Clients in a Digital World

Digital messaging tools can offer newcomer-serving organizations additional ways to advertise and communicate with clients. This webinar series is brought to you by the Supports to Engage Newcomers Digitally (SEND) Project and will cover both what the research says and what the practice shows. You will walk away with a clearer picture of the tools available and what it takes to implement this technology well.

Featured Speakers

Sara Gaudon: Researcher, LogicalOutcomes

Alysha Saleh Baratta: Researcher/Designer, PeaceGeeks

Raji Kaur: Project Manager, ACCES Employment

Virtual Webinar Series

Webinar 1 

What We're Seeing: Digital Messaging Across Sectors

Key research findings: what's working, what's not, and why change management matters.

 

Webinar 2 

What To Do With It: Exploring Options for Choosing the Tools

A closer look at how the major platforms compare, costs, and what it takes to implement them well.

 

Webinar 3 

What We Did: ACCES Employment's Experience

A candid look at how ACCES chose its tools, what implementation really involved, and lessons learned.

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