digital messaging

Criteria and questions to help your organization research, compare and evaluate digital messaging platforms.

The SEND project, led by ACCES Employment with funding from Immigration, Refugees and Citizenship Canada, hired Logical Outcomes to explore how organizations across sectors are currently using digital messaging tools (WhatsApp, SMS, Teams, electronic medical records, etc.) to

This resource is developed as part of the Supports to Engage Newcomers Digitally (SEND) Project to support settlement service providers in evaluating and selecting digital messaging platforms. It provides an at-a-glance comparison of key platform features, capabilities, costs