Skip to main content
EnglishFrançais
SettlementAtWork logo
SettlementAtWork logo
image/svg+xml

Main navigation

  • Topics
    • Accessibility
    • Employment
    • Faith
    • Families and Children
    • Francophones
    • Funding
    • Government Services
    • Health
    • Housing
    • Human Rights
    • Immigration Status
    • Information and Referral
    • Interpretation and Translation
    • Language Training
    • Laws and Regulations
    • LGBTQIA+
    • Mental Health and Wellness
    • Organizational Development
    • Other
    • Racialized Individuals and Groups
    • Refugees
    • Sector 101
    • Sector Engagement
    • Seniors
    • Settlement
    • Women
    • Workplace
    • Youth
    Featured

    OCASI (Ontario Council of Agencies Serving Immigrants)

    OCASI was formed in 1978 to act as a collective voice for im/migrant serving agencies and to coordinate responses to shared needs and concerns.

    Image
    Ontario Council of Agencies Serving Immigrants
    Browse related content

    Other Categories

    • Regions
    • Organizations and Agencies
    • Projects and Initiatives 
    • Tags
  • Resources
  • Events
  • Jobs & RFPs
  • News
  • More
    • Get updates
    • Submit content
    • Let's connect
    • About AtWork

Submit

  • Resource
  • Event
  • Job/RFP
  • News
  • Submission Guidelines

Breadcrumb

  1. Home
  2. Resources

Resources

Professional development and networking material that help service providers to be more effective and better serve im/migrants and refugees.

Image

Search

Filter

Resource type
Region
Topic
Showing 1 - 10 of 65
  • Glossary/Factsheet

    How do we Create Positive Spaces for LGBTQIA+ Refugees?

    LGBTQIA+ people represent a large, but often invisible, part of immigrant and refugee communities. Immigrant and refugee organizations have an obligation and responsibility to provide relevant, effective, and appropriate services to these immigrants and refugees, who are often

    Last updated Jun 23, 2025

  • Course/Training

    Webinar: Applying an Anti-Racism Anti-Oppression Framework in a Nonprofit Organization

    Racial Equity: From Intention To Action A webinar & conversation series by OCASI for the Ontario immigrant and refugee-serving sector, to move from intention to action in understanding systemic racism, addressing racial discrimination and building towards racial equity in the

    Last updated Jun 16, 2025

  • Best Practices/Practical Guide

    Conceptualizing a Pyramid Model on Equity, Diversity and Inclusion (EDI) for Non-Profits and Community Organizations

    Organizations need to create inclusion strategies to achieve a sense of belonging among the clients and communities they serve. This model provides an EDI framework specifically designed for non-profit organizations serving newcomers and marginalized communities.

    Last updated Jun 16, 2025

  • Best Practices/Practical Guide

    Sharing Settlement and Integration Practices that Work: Understanding and Preventing Vicarious Trauma Instructor Toolkit

    The Understanding and Preventing Vicarious Trauma Instructor Toolkit is an online, self-directed, evidence-based resource designed for English language instructors, particularly those working in the settlement sector. It supports instructors in delivering trauma-informed language

    Last updated Jun 13, 2025

  • Course/Training

    Serving Youth in Newcomer Communities (SYNC)

    OCASI is pleased to open registration for the upcoming self-directed online training on: Serving Youth in Newcomer Communities (SYNC)

    Last updated Jun 10, 2025

  • Course/Training

    Restoring the Circle Training Program

    Supporting 2SLGBTQ+ Indigenous people with lived experience of gender-based violence.

    Last updated Jun 9, 2025

  • Best Practices/Practical Guide

    Five Good Ideas for building a human-centred workplace in the AI era

    Zabeen Hirji joined Elizabeth McIsaac for the latest Five Good Ideas session. They explored how AI is changing the nature of work and reshaping the relationship between employers and employees.

    Last updated Jun 4, 2025

  • Tool

    OCMS - OCASI Client Management System (for the Immigrant and Refugee Serving Sector)

    The OCASI Client Management System (OCMS) is a powerful and sophisticated website that can be used by multi-service agencies across Canada to record and retrieve important client information while generating detailed real-time reports on individual and group activities.

    Last updated Jun 2, 2025

  • Best Practices/Practical Guide

    6 Tips for Practicing Active Listening

    We all know that listening isn’t always as easy as it seems. In a world where communication is constant, practicing active listening has become an essential skill for building meaningful relationships.

    Last updated May 21, 2025

  • Best Practices/Practical Guide

    OCASI Anti-Racism Anti-Oppression (ARAO) Youtube Playlist

    OCASI Anti-Racism Anti-Oppression Policy and Implementation Plan recorded on November 15 and 22, 2023.

    Last updated May 7, 2025

Pagination

  • Current page 1
  • Page 2
  • Page 3
  • Page 4
  • Page 5
  • Page 6
  • Page 7
  • Next page Next ›
  • Last page Last »

Submit a resource

Click here to submit a resource. 

Image
Get Started
image/svg+xml

The SettlementAtWork.Org website has professional development resources and news for front-line workers, program staff, managers and administrative staff.

Find out more about the program

Let's Connect

  • Image
    Send SettlementAtWork a message (link is external)
  • Image
    SettlementAtWork (link is external)

© 2018-2025 Ontario Council of Agencies Serving Immigrants . All rights reserved.

Footer

  • Terms and Conditions
  • Privacy Statement
  • Accessibility