The information and referral process involves establishing contact with the individual, assessing the individual's long and short-term needs, identifying resources to meet those needs, providing a referral to identified resources, and, where appropriate, following up to ensure that the individual's needs have been met.
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Tool
Beyond Diversity: An LGBT Best Practice Guide for Employers
In celebration of Pride month, we share this resource guide developped by Pride at Work Canada in relations to creating an open and safe work place for the LGBTQIA+ community.Last updated Jun 22, 2022
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Best Practices/Practical Guide
Supporting Displaced Ukrainians: Settlement Information & Resources
Information and resources will be shared here for the Ontario Settlement Sector about the current services, supports and programs available for displaced Ukrainians arriving in Canada under the CUAET pathway.Last updated Jun 21, 2022
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Tool
Ukrainian Refugee Toolkit
This brief toolkit provides some context about the current crisis in Ukraine and will assist providers in helping newcomers connect with the Ukrainian-Canadian community and understand the immigration options available to them.Last updated May 4, 2022
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Course/Training
English for Financial Literacy, Volume 3 (CLB 6 - 8)
English for Financial Literacy is an instructor’s resource for teaching financial literacy concepts and skills in LINC and adult ESL programs at CLB levels 1 to 8.Last updated Nov 26, 2020
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Research/Dataset
The 'App Gap': Why It’s so Difficult for Low Income People to Apply for Benefits for Which They Are Eligible
Information from John Stapleton, Open Policy: What does an applicant need to apply for a benefit from home?Last updated Jul 30, 2018
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Tool
Immigration Matters Campaign Toolkit
Immigration and Citizenship release the Immigration Matters campaign to show the benefits of immigration at the local, community level.Last updated Jul 30, 2018
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Ontario Ensures Teaching Jobs go to the Best Educators
Ministry of Education to Revoke Ontario Regulation 274 to Prioritize Merit over Seniority in Teacher Hiring Practices.
Published October 15, 2020
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Ontario Helps Keep Energy Costs Low for Families, Small Businesses and Farmers
Province keeps electricity rates stable and provides customers with more choice.
Published October 14, 2020
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The Government of Canada launches applications for the Canada Recovery Benefit
To ensure that Canadians continue to receive the help they need the Government of Canada has introduced three new benefits, delivered by the Canada Revenue Agency (CRA): the Canada Recovery Benefit (CRB), the Canada Recovery Sickness Benefit (CRSB), and the Canada Recovery…
Published October 13, 2020
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Ontario Building a Modern, Connected and Comprehensive Mental Health and Addictions System
Province Investing an Additional $176 Million to Expand Access to Critical Services.
Published October 7, 2020
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Ontario Increases Mental Health Funding for Postsecondary Students
Investment will increase access to more programs, community services and mental health workers.
Published October 6, 2020
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Ontario Releases $35 Million for Schools in Priority Communities
Ontario is allocating an additional $35 million for school boards in the priority communities of Ottawa, Peel, Toronto, and York as they confront higher rates of community transmission.
Published October 5, 2020
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Government introduces new border measures to protect Canadian public health, provides update on travel restrictions
The Government of Canada is further strengthening the public health presence at the border and enhancing quarantine monitoring.
Published October 2, 2020
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Government of Canada expands Regional Relief and Recovery Fund to provide further support for businesses
Additional relief funding is now available for local businesses across Canada.
Published October 2, 2020
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Flexible, more accessible EI system to help support Canadians through the next phase of the recovery
As we transition from the Canada Emergency Response Benefit (CERB), the Government is continuing to support Canadians through a flexible and more accessible Employment Insurance (EI) program.
Published September 25, 2020
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Ontario Introduces French Accents on Driver's Licences and Ontario Photo Cards
Franco-Ontarians Can Request New ID Starting September 28, 2020.
Published September 25, 2020