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Best Practices/Practical Guide
From WhatsApp to EMRs: Real-World Experiences Implementing Digital Messaging Tools in Client Services
The SEND project, led by ACCES Employment with funding from Immigration, Refugees and Citizenship Canada, hired Logical Outcomes to explore how organizations across sectors are currently using digital messaging tools (WhatsApp, SMS, Teams, electronic medical records, etc.) to
Last updated Dec 23, 2025
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Best Practices/Practical Guide
Confronting anti-Black racism for Black LGBTQ+ newcomers
The 519 has launched a community-driven project called Sharing Truth. Building Power. Driving Change. It's aimed at addressing the unique racism, xenophobia, and queerphobia experienced by Black LGBTQ+ newcomers in Ontario.
Resources include:
Last updated Dec 18, 2025
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Best Practices/Practical Guide
Workers Action Centre's Primer: An organizers guide to wage theft
Workers Action Centre's Primer: An organizers guide to wage theft explains:
- the high rate of wage theft in Ontario,
- its impact, and
- what workers can do.
Wage theft affects migrant, racialized, and low-wage workers the most. It can include unpaid hours, missing overtime, late wages
Last updated Dec 18, 2025
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Other
Supports to Engage Newcomers Digitally (SEND) Promotional Flyer
The Supports to Engage Newcomers Digitally (SEND) project helps newcomer-serving organizations across Ontario increase their ability to communicate with newcomers through digital tools such as WhatsApp, SMS, Telegram, Signal, and Facebook Messenger.
Funded by Immigration Refugee
Last updated Nov 25, 2025
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Course/Training
For Clients: OSLT - Project Management OR Technology
FREE Program for Newcomers to Canada
Applications are now being accepted for the December 2025 intake
We are offering the following programs starting December 2025:
- OSLT Project Management
- OSLT Technology
Occupation-Specific Language Training (OSLT) at Humber Polytechnic is an
Last updated Nov 18, 2025
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Course/Training
For Clients: Literacy and Basic Skills Program
Quick Summary
Ontario Works (OW) and Ontario Disability Support Program (ODSP) caseworkers can refer eligible clients to the Literacy and Basic Skills (LBS) program, which is offered through the Ministry of Labour, Immigration, Training, and Skills Development (MLITSD). The
Last updated Nov 13, 2025
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Best Practices/Practical Guide
Community housing renewal strategy
Learn about Ontario’s strategy to sustain, repair and grow our community housing system.Last updated Oct 17, 2025
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Tool
L'outil VIABILIS
Découvrez un outil numérique innovant pour évaluer rapidement la faisabilité et la reproductibilité de vos projets en immigration. Intuitif et pratique, il guide vos décisions stratégiques en quelques clics. Optimisez vos démarches avec des données claires et fiables.Last updated Oct 16, 2025
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Other
Introducing HMC Healthcare Connect Program for IEHPs
Healthcare Connect – Supporting Internationally Educated Health Professionals in Ontario
HMC is proud to launch Healthcare Connect, a program designed to support Internationally Educated Health Professionals (IEHPs) as they navigate their career journey in Canada. This initiative
Last updated Oct 7, 2025
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Best Practices/Practical Guide
OCASI Guidelines on Trauma and Violence Informed Approaches for Agencies Serving Immigrants and Refugees
These Guidelines were developed as part of OCASI’s Mental Health Promotion in Immigrant and Refugee Serving Organizations initiative. They are meant to support anyone who interacts with the public on behalf of OCASI or similar organizations. The Guidelines are flexible and can beLast updated Oct 1, 2025
Pagination
Pagination
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Ontario has promised to put immigrant nurses to work faster. That change is long overdue
Yamaan Alsumadi · CBC News · Posted: Sep 20, 2022
I'm a fourth-year nursing student studying at Lakehead University in Thunder Bay, Ont., and I'm in a classroom filled with people who are perfectly qualified to help out with Ontario's health-care shortage.
Instead, they're…
Published September 20, 2022
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Ontario Deploys Rapid Testing to Support COVID-19 Response
New Technology is a Gamechanger in Significantly Improving Screening for the Virus.
Published November 24, 2020
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Ontario Taking Further Action to Stop the Spread of COVID-19
Province Also Doubling Financial Support for Businesses Affected by Additional Restrictions.
Published November 20, 2020
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Ontario Extends COVID-19 Orders
Extensions needed to keep individuals, families and communities safe.
Published November 20, 2020
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Ontario Launches Workplace Education and Enforcement Campaigns
Inspection Blitzes Helping to Stop the Spread of COVID-19 and Keep Workers Safe.
Published November 19, 2020
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Ontario Announces 13 New Ontario Health Teams
New approach will improve patient outcomes and support Ontario’s response to COVID-19.
Published November 18, 2020
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Ontario Expanding Mobile Crisis Services to Respond to Mental Health Emergencies
Investments Will Increase Access to Mental Health and Justice Service Programs.
Published November 17, 2020
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Ontario Updating COVID-19 Response Framework to Help Stop the Spread of COVID-19
Modelling Shows New Thresholds Needed to Bend the Curve and Keep People Safe.
Published November 13, 2020
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Ontario Supporting Inclusive Communities for All Ages and Abilities
New program will help people with disabilities and seniors stay safe and engaged in their neighbourhoods.
Published November 9, 2020
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Ontario Releases COVID-19 Response Framework to Help Keep the Province Safe and Open
Government Provides Additional Details on $300 Million to Support Eligible Businesses.
Published November 3, 2020