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Best Practices/Practical Guide
OCASI Guidelines on Trauma and Violence Informed Approaches for Agencies Serving Immigrants and Refugees
These Guidelines were developed as part of OCASI’s Mental Health Promotion in Immigrant and Refugee Serving Organizations initiative. They are meant to support anyone who interacts with the public on behalf of OCASI or similar organizations. The Guidelines are flexible and can beLast updated Oct 1, 2025
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Course/Training
Creating Positive Spaces for LGBTQIA+ Newcomers Level 1
This course provides participants with an interactive way of learning and discussing ways to address oppressive incidents occurring against LGBTQIA+ service-users and service-providers, and enables participants to do so alongside fellow service providers from across Ontario.Last updated Oct 1, 2025
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Best Practices/Practical Guide
Foundations of Settlement Work in Ontario
Many organizations and individuals have used OCASI’s training guide Immigrant Settlement Counselling as a resource and a reference since it was published in 1990 and updated in 2000.Last updated Oct 1, 2025
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Course/Training
Training for Employment Support Services
- Date: Oct 1, 2025 – Jan 30, 2026
- Location: Online at learnatwork.ca
- Registration deadline: Oct 30, 2025 (Self-enroll and start learning)
About this Course
The professional development e-learning course Training for Employment Support Services is designed to provide you with the
Last updated Sep 29, 2025
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Course/Training
Foundation of Settlement Work Level 1
- Date: Oct 1, 2025 – Jan 30, 2026
- Location: Online at learnatwork.ca
- Registration deadline: Oct 30, 2025 (Self-enroll and start learning)
About this Course
The professional development e-learning course Foundation of Settlement Work Level 1 is a four-week e-learning course that
Last updated Sep 29, 2025
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Glossary/Factsheet
Protecting Your Child from RSV
What is RSV?
Respiratory syncytial virus (RSV) causes an illness that affects the airway and lungs, especially in babies and young children.
RSV often leads to cold-like symptoms and is the most common cause of a chest infection called bronchiolitis. Babies and young children
Last updated Sep 10, 2025
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Tool
Community worker resource hub
Are you a community worker who fields questions about the law from service users? This information is designed to highlight legal information and services to support you in your day-to-day work.
Quick links:
- Legal information and services: stepstojustice.ca
- Free publications: cleo
Last updated Aug 29, 2025
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Other
ReadingDuck.com
Reading Duck is a free website with lots of English reading worksheets you can print right away-no sign-up needed. It's especially helpful for people who are new to English, including newcomers, immigrants, and those rebuilding their lives in a new country. The worksheets start
Last updated Aug 26, 2025
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Other
Are sponsored refugees eligible for Settlement Services?
Yes, all sponsored refugees generally have access to government-funded settlement services upon arrival in Canada, just like other permanent residents.Last updated Aug 26, 2025
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Best Practices/Practical Guide
Christopher’s Law (Sex Offender Registry): A Guide to the Law’s Reporting Requirements
The John Howard Society has a fact sheet called Christopher's Law (Sex Offender Registry). It lists what's included in the Registry and explains the rules around reporting when someone is on the Registry.
Last updated Aug 1, 2025
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Welcome to the newly designed website of SettlementAtWork!
We are pleased to announce that the Settlement At Work website has been revamped and redesigned! In order to meet the needs and demands of the growing settlement sector, the website has been upgraded with new features to facilitate the research and posting of new content.Published August 1, 2024
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Black History/Black Futures Month
Ontario Nurses Association January 19, 2023
Each February, ONA celebrates Black History/Black Futures Month and honours Black Canadians whose achievements have shaped who we are today.
In December 1995, the Parliament of Canada officially recognized February as Black History…
Published January 20, 2023
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Newmarket program assists youth experiencing anti-Black racism
Newmarket Today Staff 17 October 2022
On Saturday, MPP Dawn Gallagher Murphy met with the team at the Newmarket African Caribbean Canadian Association (NACCA) to hear more about the impact that a six-month $49,600 Resilient Communities Fund grant from the Ontario Trillium…
Published October 19, 2022
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Racism in Ontario's home buying and selling process is real, says new report
The Canadian Press · Posted: Sep 27, 2022
New research from the Ontario Real Estate Association (OREA) shows realtors and their clients are facing racism and discrimination during the home buying and selling process, but there are no efficient ways for consumers to report such…
Published September 29, 2022
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Ontario has promised to put immigrant nurses to work faster. That change is long overdue
Yamaan Alsumadi · CBC News · Posted: Sep 20, 2022
I'm a fourth-year nursing student studying at Lakehead University in Thunder Bay, Ont., and I'm in a classroom filled with people who are perfectly qualified to help out with Ontario's health-care shortage.
Instead, they're…
Published September 20, 2022
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Ontario Deploys Rapid Testing to Support COVID-19 Response
New Technology is a Gamechanger in Significantly Improving Screening for the Virus.
Published November 24, 2020
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Ontario Taking Further Action to Stop the Spread of COVID-19
Province Also Doubling Financial Support for Businesses Affected by Additional Restrictions.
Published November 20, 2020
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Ontario Extends COVID-19 Orders
Extensions needed to keep individuals, families and communities safe.
Published November 20, 2020
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Ontario Launches Workplace Education and Enforcement Campaigns
Inspection Blitzes Helping to Stop the Spread of COVID-19 and Keep Workers Safe.
Published November 19, 2020
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Ontario Announces 13 New Ontario Health Teams
New approach will improve patient outcomes and support Ontario’s response to COVID-19.
Published November 18, 2020