A process in which structural changes are made as part of a broader learning, monitoring, and evaluation framework that responds to and anticipates the evolving needs of an organization. Inherent in this process is the act of leveraging resources in a sustainable manner to positively impact and benefit stakeholders.
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Best Practices/Practical Guide
Sharing Settlement and Integration Practices that Work: Understanding and Preventing Vicarious Trauma Instructor Toolkit
The Understanding and Preventing Vicarious Trauma Instructor Toolkit is an online, self-directed, evidence-based resource designed for English language instructors, particularly those working in the settlement sector. It supports instructors in delivering trauma-informed languageLast updated Jun 13, 2025
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Course/Training
Serving Youth in Newcomer Communities (SYNC)
OCASI is pleased to open registration for the upcoming self-directed online training on: Serving Youth in Newcomer Communities (SYNC)Last updated Jun 10, 2025
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Course/Training
Restoring the Circle Training Program
Supporting 2SLGBTQ+ Indigenous people with lived experience of gender-based violence.Last updated Jun 9, 2025
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Tool
OCMS - OCASI Client Management System (for the Immigrant and Refugee Serving Sector)
The OCASI Client Management System (OCMS) is a powerful and sophisticated website that can be used by multi-service agencies across Canada to record and retrieve important client information while generating detailed real-time reports on individual and group activities.Last updated Jun 2, 2025
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Best Practices/Practical Guide
6 Tips for Practicing Active Listening
We all know that listening isn’t always as easy as it seems. In a world where communication is constant, practicing active listening has become an essential skill for building meaningful relationships.Last updated May 21, 2025
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Best Practices/Practical Guide
OCASI Anti-Racism Anti-Oppression (ARAO) Youtube Playlist
OCASI Anti-Racism Anti-Oppression Policy and Implementation Plan recorded on November 15 and 22, 2023.Last updated May 7, 2025
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Tool
OCASI Anti-Racism Anti-Oppression (ARAO) Policy Kit
OCASI has created a set of tools to help organizations in the immigrant and refugee-serving sector take action against racism and oppression.Last updated May 6, 2025
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Tool
Direct Cash Transfers as a Pathway Out of Homelessness
This resource is about the transformative potential of Direct Cash Transfers (DCTs) as a strategy to combat homelessness. It compiles a comprehensive collection of toolkits, research studies, case analyses, and multimedia materials that explore how providing unconditionalLast updated May 6, 2025
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Best Practices/Practical Guide
Five Good Ideas on supporting caregivers at the workplace
In their Five Good Ideas webinar, Liv Mendelsohn and Christa Haanstra discussed how to build a culture that recognizes and values caregiving. They demonstrated how you can create a win-win situation where caregivers thrive professionally while balancing their personalLast updated Apr 28, 2025
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Course/Training
OCASI Mental Health Promotion Knowledge Exchange 2023
This virtual event was an opportunity to share lessons learned from implementing the OCASI Mental Health Promotion Integrated Service Model and to collaborate with key stakeholders across primary care, mental health, and the settlement sectors on how to build a trauma andLast updated Apr 7, 2025
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Ontario Increases Mental Health Funding for Postsecondary Students
Investment will increase access to more programs, community services and mental health workers.
Published October 6, 2020
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Ontario Releases $35 Million for Schools in Priority Communities
Ontario is allocating an additional $35 million for school boards in the priority communities of Ottawa, Peel, Toronto, and York as they confront higher rates of community transmission.
Published October 5, 2020
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Government of Canada accelerates investments in shelters, transition housing and other organizations providing gender-based violence supports and services
The COVID‑19 pandemic has highlighted gaps in the very systems designed to keep people safe. It has created unprecedented challenges for those experiencing gender-based violence and the organizations that provide supports and services to them.
Published October 2, 2020
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Government of Canada expands Regional Relief and Recovery Fund to provide further support for businesses
Additional relief funding is now available for local businesses across Canada.
Published October 2, 2020
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Ontario Provides $461 Million to Temporarily Enhance Wages For Personal Support Workers
New Investments Support Province’s COVID-19 Fall Preparedness Plan.
Published October 1, 2020
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Government announces greater flexibility and extension of Canada Emergency Business Account
Small businesses are the backbone of our economy but they continue to face economic challenges and uncertainty during the COVID-19 pandemic.
Published August 31, 2020