A process in which structural changes are made as part of a broader learning, monitoring, and evaluation framework that responds to and anticipates the evolving needs of an organization. Inherent in this process is the act of leveraging resources in a sustainable manner to positively impact and benefit stakeholders.
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Best Practices/Practical Guide
6 Tips for Practicing Active Listening
We all know that listening isn’t always as easy as it seems. In a world where communication is constant, practicing active listening has become an essential skill for building meaningful relationships.Last updated May 21, 2025
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Best Practices/Practical Guide
OCASI Anti-Racism Anti-Oppression (ARAO) Youtube Playlist
OCASI Anti-Racism Anti-Oppression Policy and Implementation Plan recorded on November 15 and 22, 2023.Last updated May 7, 2025
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Tool
OCASI Anti-Racism Anti-Oppression (ARAO) Policy Kit
OCASI has created a set of tools to help organizations in the immigrant and refugee-serving sector take action against racism and oppression.Last updated May 6, 2025
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Tool
Direct Cash Transfers as a Pathway Out of Homelessness
This resource is about the transformative potential of Direct Cash Transfers (DCTs) as a strategy to combat homelessness. It compiles a comprehensive collection of toolkits, research studies, case analyses, and multimedia materials that explore how providing unconditionalLast updated May 6, 2025
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Best Practices/Practical Guide
Five Good Ideas on supporting caregivers at the workplace
In their Five Good Ideas webinar, Liv Mendelsohn and Christa Haanstra discussed how to build a culture that recognizes and values caregiving. They demonstrated how you can create a win-win situation where caregivers thrive professionally while balancing their personalLast updated Apr 28, 2025
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Course/Training
OCASI Mental Health Promotion Knowledge Exchange 2023
This virtual event was an opportunity to share lessons learned from implementing the OCASI Mental Health Promotion Integrated Service Model and to collaborate with key stakeholders across primary care, mental health, and the settlement sectors on how to build a trauma andLast updated Apr 7, 2025
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Best Practices/Practical Guide
Mental Health Promotion Guide for Agencies Serving Immigrants and Refugees in Ontario
This guide helps immigrant and refugee-serving organizations support newcomer mental health, with a focus on refugees. Developed during OCASI’s 2016-2017 Mental Health Project, it emphasizes the social determinants of mental health and provides practical policies and strategiesLast updated Apr 4, 2025
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Research/Dataset
Mental Health Promotion in Immigrant and Refugee Serving Organizations. Knowledge Exchange Report 2023
Mental Health Promotion in Immigrant and Refugee Serving Organizations. Knowledge Exchange Report. February 8th, 2023Last updated Apr 2, 2025
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Research/Dataset
Mental Health Promotion in Immigrant and Refugee Serving Organizations. Knowledge Exchange Report 2024
Mental Health Promotion in Immigrant and Refugee Serving Organizations. Knowledge Exchange Report. February 13, 2024Last updated Apr 2, 2025
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Best Practices/Practical Guide
Gender-based Violence Against Racialized Migrant Women, Girls, and Gender-Diverse People with Disabilities & D/deaf People
This National Toolkit is for im/migrant and refugee-serving sector staff and volunteers across Canada working with racialized im/migrant and refugee women, girls, and gender-diverse people with disabilities and D/deaf people.Last updated Apr 2, 2025
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Government of Canada accelerates investments in shelters, transition housing and other organizations providing gender-based violence supports and services
The COVID‑19 pandemic has highlighted gaps in the very systems designed to keep people safe. It has created unprecedented challenges for those experiencing gender-based violence and the organizations that provide supports and services to them.
Published October 2, 2020
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Government of Canada expands Regional Relief and Recovery Fund to provide further support for businesses
Additional relief funding is now available for local businesses across Canada.
Published October 2, 2020
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Ontario Provides $461 Million to Temporarily Enhance Wages For Personal Support Workers
New Investments Support Province’s COVID-19 Fall Preparedness Plan.
Published October 1, 2020
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Government announces greater flexibility and extension of Canada Emergency Business Account
Small businesses are the backbone of our economy but they continue to face economic challenges and uncertainty during the COVID-19 pandemic.
Published August 31, 2020