A process in which structural changes are made as part of a broader learning, monitoring, and evaluation framework that responds to and anticipates the evolving needs of an organization. Inherent in this process is the act of leveraging resources in a sustainable manner to positively impact and benefit stakeholders.
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Tool
Budget Planner
The Budget Planner helps you create a customized budget in 3 simple steps. Gather information regarding your income and expenses and get started! If you don’t have all your information, you can always save and continue later.
By using this tool and its content, you are agreeing to
Last updated May 25, 2026
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Best Practices/Practical Guide
The CharityVillage Leadership Skills Guide
Elevate your leadership skills with help from the CharityVillage Leadership Skills Guide.
The guide covers fundamental leadership skills, including employee engagement, the art of delegation, constructive feedback, and succession planning. Each section is filled with helpful tips
Last updated Jan 30, 2026
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Best Practices/Practical Guide
Reclaiming authentic collaboration: What we achieve when lived experts share in the power
First voice is a term coined by advocates in the community to reflect the value of lived expertise. It signifies the primacy of knowledge gained by experience. It’s not a substitute for academic or professional skill; it’s another dynamic of intellectual competence that can
Last updated Jan 15, 2026
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Best Practices/Practical Guide
From WhatsApp to EMRs: Real-World Experiences Implementing Digital Messaging Tools in Client Services
The SEND project, led by ACCES Employment with funding from Immigration, Refugees and Citizenship Canada, hired Logical Outcomes to explore how organizations across sectors are currently using digital messaging tools (WhatsApp, SMS, Teams, electronic medical records, etc.) to
Last updated Dec 23, 2025
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Research/Dataset
Here to Stay: Understanding Immigrant Retention in Canada
Introduction
Research from the Institute for Canadian Citizenship (ICC) shows that immigrant onward migration – immigrants leaving Canada – has increased steadily since the 1980s. Housing affordability, inflation, cost of living, and similar macro-level economic factors are
Last updated Dec 3, 2025
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Best Practices/Practical Guide
5 Ways to Practise and Demonstrate Diligence : Taking The Right Actions to Fulfil Your Fiduciary Duties
Practising and Demonstrating Diligence: Taking the Right Actions to Fulfil Your Fiduciary Duties
The word diligence might sound rigid at first — a little legal, a little cold. And yet, when you take a closer look, it’s deeply human. It speaks of care, presence, attention, and
Last updated Oct 17, 2025
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Tool
L'outil VIABILIS
Découvrez un outil numérique innovant pour évaluer rapidement la faisabilité et la reproductibilité de vos projets en immigration. Intuitif et pratique, il guide vos décisions stratégiques en quelques clics. Optimisez vos démarches avec des données claires et fiables.Last updated Oct 16, 2025
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Best Practices/Practical Guide
OCASI Guidelines on Trauma and Violence Informed Approaches for Agencies Serving Immigrants and Refugees
These Guidelines were developed as part of OCASI’s Mental Health Promotion in Immigrant and Refugee Serving Organizations initiative. They are meant to support anyone who interacts with the public on behalf of OCASI or similar organizations. The Guidelines are flexible and can beLast updated Oct 1, 2025
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Best Practices/Practical Guide
Guide to the DTC & RDSP for Newcomers with Disabilities
This toolkit is designed to help frontline workers in settlement agencies and advocates introduce newcomers with disabilities to both the Disability Tax Credit and Registered Disability Saving Plan, explain the benefits of these programs, the eligibility criteria, and to guideLast updated Oct 1, 2025
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Tool
Community worker resource hub
Are you a community worker who fields questions about the law from service users? This information is designed to highlight legal information and services to support you in your day-to-day work.
Quick links:
- Legal information and services: stepstojustice.ca
- Free publications: cleo
Last updated Aug 29, 2025
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OCASI Professional Education & Training Program (PET) Fund
The OCASI PET Fund provides financial assistance to organizations funded by Immigrant Refugee and Citizenship Canada (IRCC) in delivering training topics that strengthen their organizational capacity. This training enables staff doing similar jobs in different immigrant service…Published June 10, 2025
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PROSPER Canada. New funding for organizations supporting low-income communities
The Resilient Futures: Building Financial Well-Being for all Canadians Call for Proposals is now open. This Prosper Canada initiative, funded by the Government of Canada through the Social Development Partnerships Program – Children and Families, aims to build and scale up…Published April 14, 2025
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OCASI Mental Health Promotion Project - Integrated Service Delivery Model Application
The OCASI Mental Health Promotion Project (MHP) is looking to recruit qualified immigrant and refugee-serving organizations who would like to implement the Mental Health Promotion Integrated Service Delivery Model.Published March 20, 2025
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Workplace Safety & Prevention Services (WSPS) is looking to partner with settlement agencies and provide basic health and safety training to newcomers
We are looking to partner with you to deliver basic worker health and safety awareness sessions to newcomers. Using a train-the-trainer approach, we would equip you with the resources, skills and support necessary to deliver these sessions to your clients, at your location.Published October 17, 2023
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Government of Canada empowering Black Canadian communities
The Government of Canada recognizes the contributions of Black Canadians and acknowledges the significant and unique challenges that Black communities face.
Published November 24, 2020
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Canada Revenue Agency opens applications for the Canada Emergency Rent Subsidy
Canada’s COVID-19 Economic Response Plan has helped to support millions of Canadian workers and businesses throughout the pandemic. Through the Canada Emergency Rent Subsidy (CERS), the Government is providing targeted, direct relief to businesses, non-profits, and charities that…
Published November 23, 2020
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Ontario Supporting Inclusive Communities for All Ages and Abilities
New program will help people with disabilities and seniors stay safe and engaged in their neighbourhoods.
Published November 9, 2020
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Ontario Releases COVID-19 Response Framework to Help Keep the Province Safe and Open
Government Provides Additional Details on $300 Million to Support Eligible Businesses.
Published November 3, 2020
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Canadian families to benefit from call for proposals to identify innovative early learning and child care practices
Today, the Minister of Families, Children and Social Development, Ahmed Hussen, launched a call for proposals for innovative projects that aim to improve the quality of early learning and child care across Canada by fostering cutting-edge practices.
Published October 30, 2020
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Ontario Supports the Vitality of the Francophone Community
Francophone Community Grants Program promotes French language and socio-economic development.
Published October 28, 2020