A process in which structural changes are made as part of a broader learning, monitoring, and evaluation framework that responds to and anticipates the evolving needs of an organization. Inherent in this process is the act of leveraging resources in a sustainable manner to positively impact and benefit stakeholders.
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Glossary/Factsheet
How do we Create Positive Spaces for LGBTQIA+ Refugees?
LGBTQIA+ people represent a large, but often invisible, part of immigrant and refugee communities. Immigrant and refugee organizations have an obligation and responsibility to provide relevant, effective, and appropriate services to these immigrants and refugees, who are oftenLast updated Jun 23, 2025
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Course/Training
Webinar: Applying an Anti-Racism Anti-Oppression Framework in a Nonprofit Organization
Racial Equity: From Intention To Action A webinar & conversation series by OCASI for the Ontario immigrant and refugee-serving sector, to move from intention to action in understanding systemic racism, addressing racial discrimination and building towards racial equity in theLast updated Jun 16, 2025
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Best Practices/Practical Guide
Conceptualizing a Pyramid Model on Equity, Diversity and Inclusion (EDI) for Non-Profits and Community Organizations
Organizations need to create inclusion strategies to achieve a sense of belonging among the clients and communities they serve. This model provides an EDI framework specifically designed for non-profit organizations serving newcomers and marginalized communities.Last updated Jun 16, 2025
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Best Practices/Practical Guide
Sharing Settlement and Integration Practices that Work: Understanding and Preventing Vicarious Trauma Instructor Toolkit
The Understanding and Preventing Vicarious Trauma Instructor Toolkit is an online, self-directed, evidence-based resource designed for English language instructors, particularly those working in the settlement sector. It supports instructors in delivering trauma-informed languageLast updated Jun 13, 2025
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Course/Training
Serving Youth in Newcomer Communities (SYNC)
OCASI is pleased to open registration for the upcoming self-directed online training on: Serving Youth in Newcomer Communities (SYNC)Last updated Jun 10, 2025
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Course/Training
Restoring the Circle Training Program
Supporting 2SLGBTQ+ Indigenous people with lived experience of gender-based violence.Last updated Jun 9, 2025
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Tool
OCMS - OCASI Client Management System (for the Immigrant and Refugee Serving Sector)
The OCASI Client Management System (OCMS) is a powerful and sophisticated website that can be used by multi-service agencies across Canada to record and retrieve important client information while generating detailed real-time reports on individual and group activities.Last updated Jun 2, 2025
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Best Practices/Practical Guide
6 Tips for Practicing Active Listening
We all know that listening isn’t always as easy as it seems. In a world where communication is constant, practicing active listening has become an essential skill for building meaningful relationships.Last updated May 21, 2025
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Best Practices/Practical Guide
OCASI Anti-Racism Anti-Oppression (ARAO) Youtube Playlist
OCASI Anti-Racism Anti-Oppression Policy and Implementation Plan recorded on November 15 and 22, 2023.Last updated May 7, 2025
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Tool
OCASI Anti-Racism Anti-Oppression (ARAO) Policy Kit
OCASI has created a set of tools to help organizations in the immigrant and refugee-serving sector take action against racism and oppression.Last updated May 6, 2025
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Canadian families to benefit from call for proposals to identify innovative early learning and child care practices
Today, the Minister of Families, Children and Social Development, Ahmed Hussen, launched a call for proposals for innovative projects that aim to improve the quality of early learning and child care across Canada by fostering cutting-edge practices.
Published October 30, 2020
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Ontario Supports the Vitality of the Francophone Community
Francophone Community Grants Program promotes French language and socio-economic development.
Published October 28, 2020
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Government of Canada increases support in Ontario for child and youth victims of abuse and violence in response to the COVID-19 pandemic
Today, the Honourable David Lametti, Minister of Justice and Attorney General of Canada, announced $363,936 in financial support for fiscal year 2020-2021, to 5 Child Advocacy Centres (CAC) and Child and Youth Advocacy Centres in Ontario.
Published October 15, 2020
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Building a More Inclusive Canada: Government of Canada Announces Funding for Anti-Racism Projects Across the Country
Today, the Honourable Bardish Chagger, Minister of Diversity and Inclusion and Youth, announced the Government of Canada is providing $15 million for 85 anti-racism projects across the country, which will address barriers to employment, justice, and social participation among…
Published October 15, 2020
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Ontario Adding Over 200 More Transitional Care Beds Across the Province
Province Building More Capacity to Reduce Wait Times and End Hallway Health Care.
Published October 15, 2020
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Ontario Helping Apprentices Cover Living Expenses during Training
$75 Million Investment and Expert Advice will Improve Training, while making it Safer and More Affordable.
Published October 7, 2020
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Ontario Increases Mental Health Funding for Postsecondary Students
Investment will increase access to more programs, community services and mental health workers.
Published October 6, 2020
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Ontario Releases $35 Million for Schools in Priority Communities
Ontario is allocating an additional $35 million for school boards in the priority communities of Ottawa, Peel, Toronto, and York as they confront higher rates of community transmission.
Published October 5, 2020
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Government of Canada accelerates investments in shelters, transition housing and other organizations providing gender-based violence supports and services
The COVID‑19 pandemic has highlighted gaps in the very systems designed to keep people safe. It has created unprecedented challenges for those experiencing gender-based violence and the organizations that provide supports and services to them.
Published October 2, 2020
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Government of Canada expands Regional Relief and Recovery Fund to provide further support for businesses
Additional relief funding is now available for local businesses across Canada.
Published October 2, 2020