A process in which structural changes are made as part of a broader learning, monitoring, and evaluation framework that responds to and anticipates the evolving needs of an organization. Inherent in this process is the act of leveraging resources in a sustainable manner to positively impact and benefit stakeholders.
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Tool
The Collaborative Organization
Free, practical tools designed for non-profit boards and staff leadership to support impactful collaboration. Developed by Ignite NPS in partnership with the Tamarack Institute.Last updated Jul 21, 2025
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Course/Training
The Right Governance Model for My Non-Profit: A Lever for Efficiency, Engagement, and Shared Vision
In this Flash+ training, discover how to choose a governance model suitable for your non-profit organization, avoid common pitfalls, and strengthen the effectiveness of the board of directors.Last updated Jul 2, 2025
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Glossary/Factsheet
How do we Create Positive Spaces for LGBTQIA+ Refugees?
LGBTQIA+ people represent a large, but often invisible, part of immigrant and refugee communities. Immigrant and refugee organizations have an obligation and responsibility to provide relevant, effective, and appropriate services to these immigrants and refugees, who are oftenLast updated Jun 23, 2025
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Course/Training
Webinar: Applying an Anti-Racism Anti-Oppression Framework in a Nonprofit Organization
Racial Equity: From Intention To Action A webinar & conversation series by OCASI for the Ontario immigrant and refugee-serving sector, to move from intention to action in understanding systemic racism, addressing racial discrimination and building towards racial equity in theLast updated Jun 16, 2025
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Best Practices/Practical Guide
Conceptualizing a Pyramid Model on Equity, Diversity and Inclusion (EDI) for Non-Profits and Community Organizations
Organizations need to create inclusion strategies to achieve a sense of belonging among the clients and communities they serve. This model provides an EDI framework specifically designed for non-profit organizations serving newcomers and marginalized communities.Last updated Jun 16, 2025
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Best Practices/Practical Guide
Sharing Settlement and Integration Practices that Work: Understanding and Preventing Vicarious Trauma Instructor Toolkit
The Understanding and Preventing Vicarious Trauma Instructor Toolkit is an online, self-directed, evidence-based resource designed for English language instructors, particularly those working in the settlement sector. It supports instructors in delivering trauma-informed languageLast updated Jun 13, 2025
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Course/Training
Restoring the Circle Training Program
Supporting 2SLGBTQ+ Indigenous people with lived experience of gender-based violence.Last updated Jun 9, 2025
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Tool
OCMS - OCASI Client Management System (for the Immigrant and Refugee Serving Sector)
The OCASI Client Management System (OCMS) is a powerful and sophisticated website that can be used by multi-service agencies across Canada to record and retrieve important client information while generating detailed real-time reports on individual and group activities.Last updated Jun 2, 2025
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Best Practices/Practical Guide
6 Tips for Practicing Active Listening
We all know that listening isn’t always as easy as it seems. In a world where communication is constant, practicing active listening has become an essential skill for building meaningful relationships.Last updated May 21, 2025
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Best Practices/Practical Guide
OCASI Anti-Racism Anti-Oppression (ARAO) Youtube Playlist
OCASI Anti-Racism Anti-Oppression Policy and Implementation Plan recorded on November 15 and 22, 2023.Last updated May 7, 2025
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Government announces greater flexibility and extension of Canada Emergency Business Account
Small businesses are the backbone of our economy but they continue to face economic challenges and uncertainty during the COVID-19 pandemic.
Published August 31, 2020