Serving im/migrants and refugees is about helping these individuals or families make the adjustment to their new home and community.
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Course/Training
Understanding and Responding to Sexual Violence in Immigrant and Refugee Communities Level 1
This five-module online self-directed course is developed to help front-line practitioners working with immigrant and refugee communities to better understand issues of sexual violence and develop a supportive response for survivors with intersectional identities.Last updated Apr 29, 2026
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Best Practices/Practical Guide
Anti-Asian racism: A guided learning journey
This comprehensive learning tool approaches anti-Asian racism through an intersectional and DEIA lens, highlighting how race, ethnicity, gender, and other social factors shape these experiences.Last updated Apr 21, 2026
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Other
OCASI Professional Development Conference 2025 Conference Materials Now Available!
We would like to share with you the link to videos of the Keynotes, Plenaries and 3 of the 21 Concurrent Sessions we offered at the OCASI Professional Development Conference 2025, our best attended gathering yet, with over 540 participants.
If you have any questions please email
Last updated Mar 24, 2026
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Best Practices/Practical Guide
Mapping the competencies of frontline settlement counsellors to available training - information & referral
Helping a newcomer navigate a complex new system is less about giving them a map and more about teaching them how to read the terrain. For a settlement practitioner, the goal is to move a client from crisis management to self-efficacy.
Please note: You must have a Settlenet accoun
Last updated Feb 19, 2026
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Tool
A Practical Guide for Immigrants and Service Providers in Canada
OCASI's Accessibility Initiative is excited to share a valuable new resource : Navigating Settlement Services for People with Disabilities : A Practical Guide for Immigrants and Service Providers in Canada.
To learn how to access and navigate essential services in:
Last updated Feb 2, 2026
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Best Practices/Practical Guide
Needs and Assets Assessment and Referral Services (NAARS) — Parameters for the Creation of the Communities of Practice (CoPs)
This guidance document outlines important considerations, and community members are encouraged to tailor them to their specific context and needs, while staying within the parameters described below.Last updated Jan 2, 2026
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Course/Training
For Clients: Career Skills micro-credential courses in Accounting, Finance, IT, Design and Project Management
Since 1998, the Career Skills program at Skills for Change has been a trusted training provider for thousands of individuals to build the knowledge and confidence needed to succeed in today’s competitive job market. Designed for professionals and entrepreneurs alike, Career
Last updated Dec 24, 2025
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Best Practices/Practical Guide
Needs and Assets Assessment and Referral Services (NAARS) Transformation
What is NAARS?Last updated Dec 24, 2025
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Research/Dataset
2024-25 Settlement Service Data - Ontario
2024-25 settlement service uptake data prepared by the Outcomes Analysis Unit of IRCC.Last updated Dec 24, 2025
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Best Practices/Practical Guide
From WhatsApp to EMRs: Real-World Experiences Implementing Digital Messaging Tools in Client Services
The SEND project, led by ACCES Employment with funding from Immigration, Refugees and Citizenship Canada, hired Logical Outcomes to explore how organizations across sectors are currently using digital messaging tools (WhatsApp, SMS, Teams, electronic medical records, etc.) to
Last updated Dec 23, 2025
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Eligible travellers from 13 more countries now qualify for visa-free travel to Canada
The Honourable Sean Fraser, Minister of Immigration, Refugees and Citizenship, announced the addition of 13 countries to the electronic travel authorization (eTA) program.
Published June 6, 2023
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Ontario Removing Unfair Work Barriers for Skilled Newcomers
Ontario Removing Unfair Work Barriers for Skilled Newcomers - Professional Engineers Ontario first regulated profession to remove Canadian experience requirement following provincial legislation.
Published May 31, 2023
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Canada launches new process to welcome skilled newcomers with work experience in priority jobs as permanent residents
May 31, 2023—Ottawa—With employers eagerly seeking to fill countless vacant positions across the country, immigration emerges as a vital piece to solving this puzzle. Recognizing this reality, the Government of Canada is building an immigration system that acts as a catalyst for…
Published May 31, 2023
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Nothing to come back to,' says Ukrainian woman in Canada, her beloved home destroyed
Laura Osman, The Canadian Press March 27, 2023
Oleksandra Verovkina and her son, Danylo, would stroll half a block through the back alley behind their apartment to a large forest. They would walk hand in hand beneath the tall trees, the air filled with the scent of pine resin…
Published March 31, 2023
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Responding to Intimate Partner Violence: Refugee Assistance Program Workers Relaunch
Refugee women sometimes experience intimate partner violence. Do you know how pre-migration and migration trauma can impact the safety of refugee women and their families? Do you know how to work collaboratively with violence against women experts in your community? Does your…
Published March 24, 2023
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Visitors can continue to apply for work permits inside Canada with temporary policy extended by 2 years
Ottawa, February 28, 2023—Foreign nationals who are in Canada as visitors and who receive a valid job offer will continue to be able to apply for and receive a work permit without having to leave the country. Visitors applying under this public policy who held a work permit…
Published March 9, 2023
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Government of Canada increases sponsorship opportunities for Sponsorship Agreement Holders
February 17, 2023—Ottawa—Canada continues to be a global leader in refugee resettlement and integration. Since the Private Sponsorship of Refugees (PSR) Program was launched over 4 decades ago, Canadians and permanent residents have come together to offer protection and a safe…
Published March 3, 2023
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One year after war, Ukrainian newcomers in Canada weigh future options
By Maan Alhmidi The Canadian Press Posted February 22, 2023
Yuliia Kleban remembers waking up to a message from her manager on Feb. 24, 2022, telling her Russia had started invading her country.
A few minutes later, Kleban heard air-raid sirens go off in Lviv, the Ukrainian city…
Published February 28, 2023
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Advocates say migrants must be welcomed by Quebec, not sent to other provinces
CBC News · Posted: Feb 21, 2023
Migrants crossing from New York into Quebec at Roxham Road should not be seen as a burden, according to the executive director of a Montreal-based non-profit organization that offers support to refugee claimants.
"What if some of these asylum…
Published February 28, 2023
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Asylum seekers facing uncertainty as they navigate immigration process
Sarah Kester · CBC News · Posted: Feb 21, 2023
Nigeria and hopes to continue his studies to become a teacher. (Sarah Kester/CBC)
David Olorunleye has been in Canada since last August, living as a refugee in Cornwall, Ont.
Olorunleye said he left his home in Nigeria in March…
Published February 28, 2023