Serving im/migrants and refugees is about helping these individuals or families make the adjustment to their new home and community.
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Supports to Engage Newcomers Digitally (SEND) Promotional Flyer
The Supports to Engage Newcomers Digitally (SEND) project helps newcomer-serving organizations across Ontario increase their ability to communicate with newcomers through digital tools such as WhatsApp, SMS, Telegram, Signal, and Facebook Messenger.
Funded by Immigration Refugee
Last updated Nov 25, 2025
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Course/Training
For Clients: OSLT - Project Management OR Technology
FREE Program for Newcomers to Canada
Applications are now being accepted for the December 2025 intake
We are offering the following programs starting December 2025:
- OSLT Project Management
- OSLT Technology
Occupation-Specific Language Training (OSLT) at Humber Polytechnic is an
Last updated Nov 18, 2025
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Course/Training
Understanding and Responding to Sexual Violence in Immigrant and Refugee Communities Level 2
Date: November 7 - December 20, 2025 Registration deadline: December 6, 2025Last updated Nov 5, 2025
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Tool
ESL Conversation Circles Toolkit
Introduction
Conversation circles can be challenging. On the one hand, they can be interesting, fun and a wonderful learning experience. However, they can also easily turn into an unnatural, forced and boring conversation. Because there is no pre-set curriculum or a checklist of
Last updated Oct 8, 2025
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Course/Training
Creating Positive Spaces for LGBTQIA+ Newcomers Level 1
This course provides participants with an interactive way of learning and discussing ways to address oppressive incidents occurring against LGBTQIA+ service-users and service-providers, and enables participants to do so alongside fellow service providers from across Ontario.Last updated Oct 1, 2025
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Best Practices/Practical Guide
Guide to the DTC & RDSP for Newcomers with Disabilities
This toolkit is designed to help frontline workers in settlement agencies and advocates introduce newcomers with disabilities to both the Disability Tax Credit and Registered Disability Saving Plan, explain the benefits of these programs, the eligibility criteria, and to guideLast updated Oct 1, 2025
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Best Practices/Practical Guide
Foundations of Settlement Work in Ontario
Many organizations and individuals have used OCASI’s training guide Immigrant Settlement Counselling as a resource and a reference since it was published in 1990 and updated in 2000.Last updated Oct 1, 2025
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Course/Training
Training for Employment Support Services
- Date: Oct 1, 2025 – Jan 30, 2026
- Location: Online at learnatwork.ca
- Registration deadline: Oct 30, 2025 (Self-enroll and start learning)
About this Course
The professional development e-learning course Training for Employment Support Services is designed to provide you with the
Last updated Sep 29, 2025
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Course/Training
Foundation of Settlement Work Level 1
- Date: Oct 1, 2025 – Jan 30, 2026
- Location: Online at learnatwork.ca
- Registration deadline: Oct 30, 2025 (Self-enroll and start learning)
About this Course
The professional development e-learning course Foundation of Settlement Work Level 1 is a four-week e-learning course that
Last updated Sep 29, 2025
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Other
Are sponsored refugees eligible for Settlement Services?
Yes, all sponsored refugees generally have access to government-funded settlement services upon arrival in Canada, just like other permanent residents.Last updated Aug 26, 2025
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Advocates say migrants must be welcomed by Quebec, not sent to other provinces
CBC News · Posted: Feb 21, 2023
Migrants crossing from New York into Quebec at Roxham Road should not be seen as a burden, according to the executive director of a Montreal-based non-profit organization that offers support to refugee claimants.
"What if some of these asylum…
Published February 28, 2023
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Asylum seekers facing uncertainty as they navigate immigration process
Sarah Kester · CBC News · Posted: Feb 21, 2023
Nigeria and hopes to continue his studies to become a teacher. (Sarah Kester/CBC)
David Olorunleye has been in Canada since last August, living as a refugee in Cornwall, Ont.
Olorunleye said he left his home in Nigeria in March…
Published February 28, 2023
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A new face entirely': northern Ontario's growing Black community looks to the future during history month
Erik White · CBC News · Posted: Feb 21, 2023
February is Black history month, but with the Black population of northern Ontario growing rapidly in recent years, the present and the future deserve just as much attention.
More than 5,000 people in the region describe themselves as…
Published February 28, 2023
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Asylum seekers must be 'priority' discussion for Trudeau and Biden: Legault
By Jacob Serebrin | February 21st 2023 National Observer
MONTREAL — Quebec's premier is asking Prime Minister Justin Trudeau to make the flow of migrants across an irregular border crossing in southern Quebec a priority during a meeting next month with U.S. President Joe Biden.
I…
Published February 28, 2023
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Local Immigration Partnership calls for federal support with ongoing Ukrainian resettlement effort
Galen Simmons Stratford Beacon Herald Published Feb 16, 2023
As donor and volunteer fatigue begins to take its toll and international news outlets warn of the potential for renewed Russian aggression in Ukraine, the Multicultural Association of Perth Huron and a collective of…
Published February 28, 2023
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Niagara Falls tourist district dealing with influx of thousands of relocated migrants
Beth Macdonell CTV News Toronto Feb. 16, 2023
The mayor of Niagara Falls is calling on the federal government to come up with a plan and provide resources for thousands of migrants staying in the city’s tourist district after entering Canada through the unofficial border crossing…
Published February 28, 2023
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Ukrainian children stuck in Mexico after visa issues will be able to return to Canada soon, guardian says
Julia Wong · CBC News · Posted: Feb 16, 2023
The legal guardian of three Ukrainian children who became stuck in Mexico during a trip learned Thursday she will be able to get the kids back to Canada where they fled during the war, after CBC News made multiple inquiries with…
Published February 28, 2023
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Hundreds of asylum seekers arrive in Windsor via the U.S., Ottawa confirms
TJ Dhir · CBC News · Posted: Feb 16, 2023
Hundreds of asylum seekers are staying in hotels in Windsor, Ont., this month after arriving via the U.S., the Canadian government has confirmed.
The Windsor arrivals come as hundreds of people are entering Canada through Quebec, some…
Published February 28, 2023
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How xenophobia may be contributing to the labour shortage of internationally trained workers
Loraine Centeno Waterloo Chronicle Thursday, February 16, 2023
The cancellation of classes for students in a medically fragile class at a Kitchener school is just one among dozens of establishments that have been forced to close due to staff shortages.
These underpin the issue…
Published February 16, 2023
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Immigrant services offers tax assistance to newcomers
Guelph Today February 15 2023
Immigrant Services Guelph Wellington is pleased to assist local newcomers with the preparation of basic taxes once again. Since 2007, ISGW has offered a free Community Volunteer Income Tax Program (CVITP) in collaboration with Canada Revenue Agency.
…
Published February 16, 2023