Serving im/migrants and refugees is about helping these individuals or families make the adjustment to their new home and community.
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Best Practices/Practical Guide
Guide to the DTC & RDSP for Newcomers with Disabilities
This toolkit is designed to help frontline workers in settlement agencies and advocates introduce newcomers with disabilities to both the Disability Tax Credit and Registered Disability Saving Plan, explain the benefits of these programs, the eligibility criteria, and to guideLast updated Oct 1, 2025
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Best Practices/Practical Guide
Foundations of Settlement Work in Ontario
Many organizations and individuals have used OCASI’s training guide Immigrant Settlement Counselling as a resource and a reference since it was published in 1990 and updated in 2000.Last updated Oct 1, 2025
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Course/Training
Training for Employment Support Services
- Date: Oct 1, 2025 – Jan 30, 2026
- Location: Online at learnatwork.ca
- Registration deadline: Oct 30, 2025 (Self-enroll and start learning)
About this Course
The professional development e-learning course Training for Employment Support Services is designed to provide you with the
Last updated Sep 29, 2025
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Course/Training
Foundation of Settlement Work Level 1
- Date: Oct 1, 2025 – Jan 30, 2026
- Location: Online at learnatwork.ca
- Registration deadline: Oct 30, 2025 (Self-enroll and start learning)
About this Course
The professional development e-learning course Foundation of Settlement Work Level 1 is a four-week e-learning course that
Last updated Sep 29, 2025
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Other
Are sponsored refugees eligible for Settlement Services?
Yes, all sponsored refugees generally have access to government-funded settlement services upon arrival in Canada, just like other permanent residents.Last updated Aug 26, 2025
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Best Practices/Practical Guide
Access in Action Toolkit
This toolkit has information and resources that speak to the specific struggles and needs of im/migrants and refugees with disabilities and d/Deaf newcomers.Last updated Aug 19, 2025
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Course/Training
Foundations of Settlement Work Level 2
OCASI is pleased to open registration for the upcoming self-directed online training on Foundations of Settlement Work Level 2Last updated Jul 3, 2025
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Tool
Environmental Scan of English Conversation Circles (ECC)
The Environmental Scan of English Conversation Circles (ECC) in Toronto is officially launched!Last updated Jun 16, 2025
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Course/Training
Webinar: Applying an Anti-Racism Anti-Oppression Framework in a Nonprofit Organization
Racial Equity: From Intention To Action A webinar & conversation series by OCASI for the Ontario immigrant and refugee-serving sector, to move from intention to action in understanding systemic racism, addressing racial discrimination and building towards racial equity in theLast updated Jun 16, 2025
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Research/Dataset
New Report: Building Better Relationships Betweeen Sponsors and SAHs Organizations
PRSN released its latest research report: Building Better Relationships Between Private Refugee Sponsors and Sponsorship Agreement Holder (SAH) Organizations.Last updated Jun 10, 2025
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Advocates say migrants must be welcomed by Quebec, not sent to other provinces
CBC News · Posted: Feb 21, 2023
Migrants crossing from New York into Quebec at Roxham Road should not be seen as a burden, according to the executive director of a Montreal-based non-profit organization that offers support to refugee claimants.
"What if some of these asylum…
Published February 28, 2023
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Asylum seekers facing uncertainty as they navigate immigration process
Sarah Kester · CBC News · Posted: Feb 21, 2023
Nigeria and hopes to continue his studies to become a teacher. (Sarah Kester/CBC)
David Olorunleye has been in Canada since last August, living as a refugee in Cornwall, Ont.
Olorunleye said he left his home in Nigeria in March…
Published February 28, 2023
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A new face entirely': northern Ontario's growing Black community looks to the future during history month
Erik White · CBC News · Posted: Feb 21, 2023
February is Black history month, but with the Black population of northern Ontario growing rapidly in recent years, the present and the future deserve just as much attention.
More than 5,000 people in the region describe themselves as…
Published February 28, 2023
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Asylum seekers must be 'priority' discussion for Trudeau and Biden: Legault
By Jacob Serebrin | February 21st 2023 National Observer
MONTREAL — Quebec's premier is asking Prime Minister Justin Trudeau to make the flow of migrants across an irregular border crossing in southern Quebec a priority during a meeting next month with U.S. President Joe Biden.
I…
Published February 28, 2023
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Local Immigration Partnership calls for federal support with ongoing Ukrainian resettlement effort
Galen Simmons Stratford Beacon Herald Published Feb 16, 2023
As donor and volunteer fatigue begins to take its toll and international news outlets warn of the potential for renewed Russian aggression in Ukraine, the Multicultural Association of Perth Huron and a collective of…
Published February 28, 2023
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Niagara Falls tourist district dealing with influx of thousands of relocated migrants
Beth Macdonell CTV News Toronto Feb. 16, 2023
The mayor of Niagara Falls is calling on the federal government to come up with a plan and provide resources for thousands of migrants staying in the city’s tourist district after entering Canada through the unofficial border crossing…
Published February 28, 2023
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Ukrainian children stuck in Mexico after visa issues will be able to return to Canada soon, guardian says
Julia Wong · CBC News · Posted: Feb 16, 2023
The legal guardian of three Ukrainian children who became stuck in Mexico during a trip learned Thursday she will be able to get the kids back to Canada where they fled during the war, after CBC News made multiple inquiries with…
Published February 28, 2023
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Hundreds of asylum seekers arrive in Windsor via the U.S., Ottawa confirms
TJ Dhir · CBC News · Posted: Feb 16, 2023
Hundreds of asylum seekers are staying in hotels in Windsor, Ont., this month after arriving via the U.S., the Canadian government has confirmed.
The Windsor arrivals come as hundreds of people are entering Canada through Quebec, some…
Published February 28, 2023
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How xenophobia may be contributing to the labour shortage of internationally trained workers
Loraine Centeno Waterloo Chronicle Thursday, February 16, 2023
The cancellation of classes for students in a medically fragile class at a Kitchener school is just one among dozens of establishments that have been forced to close due to staff shortages.
These underpin the issue…
Published February 16, 2023
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Immigrant services offers tax assistance to newcomers
Guelph Today February 15 2023
Immigrant Services Guelph Wellington is pleased to assist local newcomers with the preparation of basic taxes once again. Since 2007, ISGW has offered a free Community Volunteer Income Tax Program (CVITP) in collaboration with Canada Revenue Agency.
…
Published February 16, 2023