Serving im/migrants and refugees is about helping these individuals or families make the adjustment to their new home and community.
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Best Practices/Practical Guide
Nonprofit AI Skilling Program
Free, bilingual credential built by the sector, for the sector.Last updated Nov 10, 2026
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Best Practices/Practical Guide
Connecting with Clients in a Digital World: Three-Part Webinar Series
Thinking about using WhatsApp, SMS, or other messaging apps with your clients? Start here: three short highlights covering the research, the tools, and one organization’s real experience implementing a new digital messaging tool.Last updated Nov 9, 2026
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Best Practices/Practical Guide
Digital Messaging Platforms Selection Guide
Criteria and questions to help your organization research, compare and evaluate digital messaging platforms.
Last updated Oct 27, 2026
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Research/Dataset
2025-26 Settlement & RAP Service Data - Ontario
2025-26 Settlement & RAP service data prepared by the Outcomes Analysis Unit of IRCC.Last updated Oct 23, 2026
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Other
How to Find Free Services for Newcomers in Canada
Less than half of all newcomers access settlement services, even though free services are available in all provinces and territories. Our new two-minute video shows exactly how newcomers can find services that meet their needs.
And better yet, it’s available in 17 languages.
Last updated Oct 16, 2026
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Course/Training
Foundations of Settlement Work Level 1
OCASI is pleased to open registration for upcoming self-directed online training on:
- Date: October 1, 2026 – January 30, 2027 (Self-Enrol and Start learning)
- Location: Online at learnatwork.ca
- Registration deadline: January 15, 2027
About this Course
The professional development e
Last updated Oct 1, 2026
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Best Practices/Practical Guide
Free Canada-Wide Doctor Search Navigation Session for Newcomer-Serving Organizations
Understand your next step in finding primary careLast updated Sep 25, 2026
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Course/Training
Disability and Inclusive Practice in Settlement Services: Levels 1 and 2
OCASI's Accessibility Initiative is pleased to offer a NEW, FREE, 7-week, self-directed online course on: Disability and Inclusive Practice in Settlement Services: Levels 1 and 2Last updated Sep 16, 2026
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Other
Supports to Engage Newcomers Digitally (SEND) Promotional Flyer
The Supports to Engage Newcomers Digitally (SEND) project helps newcomer-serving organizations across Ontario increase their ability to communicate with newcomers through digital tools such as WhatsApp, SMS, Telegram, Signal, and Facebook Messenger.
Funded by Immigration Refugee
Last updated Sep 14, 2026
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Best Practices/Practical Guide
From WhatsApp to EMRs: Real-World Experiences Implementing Digital Messaging Tools in Client Services
The SEND project, led by ACCES Employment with funding from Immigration, Refugees and Citizenship Canada, hired Logical Outcomes to explore how organizations across sectors are currently using digital messaging tools (WhatsApp, SMS, Teams, electronic medical records, etc.) to
Last updated Sep 14, 2026
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RFP Posted 6 days ago
National Newcomer Collective For Truth & Reconciliation (NNCTR)-Call For Abstracts
Canadian Centre for Victims of Torture (CCVT)
Deadline date
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RFP Posted 6 days ago
2026 Newcomer Settlement, Adult Language Training, and Ontario Bridge Training Program Call for Proposals
Government of Ontario
Deadline date
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RFP Posted 3 weeks ago
SDI Project – Bridge Together: Connecting Service Providers and Refugees for Seamless Support
Catholic Crosscultural Services (CCS)
Deadline date
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Settlement At Work Weekly Highlights
Looking for the latest settlement sector resources, events, jobs and news? Here are some of the highlights from this week on Settlement At Work:Published October 9, 2026
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Nonprofit Policy Unpacked: Town Halls on Current Sector Priorities
These bilingual sessions, happening on Nov 17 and 18, will offer facilitated breakout discussions where nonprofit leaders and advocates can dive into pressing policy challenges, from funding, data access to digital resilience and the sector’s relationship with government.Published September 29, 2026
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Book Free and Interactive Workshops with Theatre of the Beat
Theatre of the Beat is offering free, interactive workshops for underserved youth and seniors across Ontario throughout Fall 2026 and Winter/Spring 2027. All workshops use theatre based activities, role play and scene work to explore complex topics in a playful fashion.
Participan…Published September 9, 2026
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Youth workers: Refer your newcomer youth clients and join OCASI’s Youth Advisory Group (YAG)
Youth workers: Refer your newcomer youth clients and join OCASI’s Youth Advisory Group (YAG)
We are inviting youth workers to partner with us on our 2026/27 Youth Advisory Group (YAG) project. We are seeking youth workers who can refer 1 or 2 newcomer youth clients to take part…
Published August 18, 2026
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Professionals Who Work with Immigrants Wanted as Research Participants
(Text below copied from the Wellesley newsletter)
Wellesley Institute is conducting research building on our Thriving in the City framework to better reflect the additional resources and services that new immigrants require to live a healthy life in the GTA.
For the purposes of…
Published August 6, 2026
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Join the SAGE Network: Advancing Gender Equality in South Asian Communities
South Asian Canadians for Gender Equality (SAGE) is a new Greater Toronto Area (GTA)-wide network that is being launched to help organizations serving South Asians to work collectively to advance gender equality and eliminate gender-based discrimination and violence in the South…
Published July 16, 2026
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For Clients: Summer Programs at NYCH!
Summer is in full swing, and NYCH has a wonderful lineup of programs to help you learn, create, and connect with community. All programs are free for eligible participants, and registration is required.
- Images of Belonging: Art Program
Learn more about storytelling through…
Published July 2, 2026
- Images of Belonging: Art Program
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OCASI is Proud to Announce the 22 Recipients of the Equity Stream Fund
OCASI is proud to announce the recipients of the Equity Stream Fund. This essential initiative supports grassroots organizations led by and serving equity-seeking communities across Ontario. These organizations support immigrants, refugees, and newcomers while addressing barriers…
Published June 24, 2026
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Resources Around Me Tool
Kids Help Phone has launched the Resources Around Me (RAM) tool, a bilingual online directory specifically designed to help newcomer children and youth find mental health and well-being supports in their community. Settlement workers and service providers are encouraged to share…
Published April 20, 2026
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IRCC Message to All Funded Service Provider Organizations (SPOs)
Colleagues,
Following is the email that was sent from Maxine Ifill, DG, Settlement and Resettlement Operations to all funded Service Provider Organizations regarding the impacts of Budget 2025, the latest Immigration Levels Plan, and the Comprehensive Expenditure Review (CER) on…
Published January 16, 2026