Serving im/migrants and refugees is about helping these individuals or families make the adjustment to their new home and community.
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Research/Dataset
Here to Stay: Understanding Immigrant Retention in Canada
Introduction
Research from the Institute for Canadian Citizenship (ICC) shows that immigrant onward migration – immigrants leaving Canada – has increased steadily since the 1980s. Housing affordability, inflation, cost of living, and similar macro-level economic factors are
Last updated Dec 3, 2025
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Course/Training
For Clients: OSLT - Project Management OR Technology
FREE Program for Newcomers to Canada
Applications are now being accepted for the December 2025 intake
We are offering the following programs starting December 2025:
- OSLT Project Management
- OSLT Technology
Occupation-Specific Language Training (OSLT) at Humber Polytechnic is an
Last updated Nov 18, 2025
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Best Practices/Practical Guide
Guide to the DTC & RDSP for Newcomers with Disabilities
This toolkit is designed to help frontline workers in settlement agencies and advocates introduce newcomers with disabilities to both the Disability Tax Credit and Registered Disability Saving Plan, explain the benefits of these programs, the eligibility criteria, and to guideLast updated Oct 1, 2025
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Best Practices/Practical Guide
Foundations of Settlement Work in Ontario
Many organizations and individuals have used OCASI’s training guide Immigrant Settlement Counselling as a resource and a reference since it was published in 1990 and updated in 2000.Last updated Oct 1, 2025
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Other
Are sponsored refugees eligible for Settlement Services?
Yes, all sponsored refugees generally have access to government-funded settlement services upon arrival in Canada, just like other permanent residents.Last updated Aug 26, 2025
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Best Practices/Practical Guide
Access in Action Toolkit
This toolkit has information and resources that speak to the specific struggles and needs of im/migrants and refugees with disabilities and d/Deaf newcomers.Last updated Aug 19, 2025
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Tool
Environmental Scan of English Conversation Circles (ECC)
The Environmental Scan of English Conversation Circles (ECC) in Toronto is officially launched!Last updated Jun 16, 2025
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Course/Training
Webinar: Applying an Anti-Racism Anti-Oppression Framework in a Nonprofit Organization
Racial Equity: From Intention To Action A webinar & conversation series by OCASI for the Ontario immigrant and refugee-serving sector, to move from intention to action in understanding systemic racism, addressing racial discrimination and building towards racial equity in theLast updated Jun 16, 2025
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Research/Dataset
New Report: Building Better Relationships Betweeen Sponsors and SAHs Organizations
PRSN released its latest research report: Building Better Relationships Between Private Refugee Sponsors and Sponsorship Agreement Holder (SAH) Organizations.Last updated Jun 10, 2025
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Best Practices/Practical Guide
Guide to Voting in a Canadian Federal Election
This resource is helpful for newcomers learning about the voting process, and for settlement workers who support them with civic information and participation.Last updated Apr 17, 2025
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Canada reverses immigration decision to make it easier for families to reunite
Sarbmeet Singh · CBC News · Posted: Dec 13, 2022
Thousands of foreign nationals hoping to live in Canada are elated after Immigration Refugee and Citizenship Canada (IRCC) announced changes to how people coming to the country on a super visa can pay for their medical insurance.
L…
Published December 20, 2022
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Work skills must be central to Canadian immigration efforts
Pedro Barata, Steven Tobin Policy Options December 13, 2022
The federal government recently announced a significant increase in immigration targets for the next three years – welcoming almost 1.5 million people between 2023-25. The plan aims to address continuing labour…
Published December 20, 2022
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Government holiday traditions should be inclusive, say critics — and that doesn't mean a war on Christmas
Darrell Roberts · CBC News · Posted: Dec 12, 2022
Advocates want the provincial government to make its holiday traditions more inclusive — but they say the answer isn't to do away with Christmas celebrations.
Over the past few weeks, the provincial government has adorned…
Published December 12, 2022
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Canada’s new permanent-residency pathways are a half-measure
Iain Reeve The Globe And Mail 12 December 2022
Iain Reeve is the associate director of immigration at the Conference Board of Canada.
Earlier this year, Liberal MP Randeep Sarai put forward a private members’ motion in the House of Commons, calling for expanded immigration…
Published December 12, 2022
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Calgary immigrants can now get help at the airport as soon as they land
Melissa Gilligan Wednesday, December 7th 2022
Immigrants arriving in Calgary through the Calgary International Airport can now head to a new booth as soon as they land for help getting settled.
The booth – called the Immigrant Arrival Centre – is a place where new immigrants and…
Published December 9, 2022
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This Canadian pilot project is helping newcomers learn English through the power of VR
Mouhamad Rachini · CBC Radio · Posted: Dec 07, 2022
Assimilating into Canada may be difficult for a lot of newcomers, especially those who speak little to no English. But a pilot project at the University of Toronto is trying to change that using virtual reality technology.
"Our…
Published December 9, 2022
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5 Afghan siblings arrive in Toronto more than a year after being stuck in limbo in UAE refugee camp
Sara Jabakhanji · CBC News · Posted: Dec 05, 2022
Faisal Rasel remembers the moment his father was killed by the Taliban in 2018 for working with the U.S. government. He knew that from then on, he would have to be the one to look after his four siblings. Their mother had died…
Published December 6, 2022
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Newcomers face ‘alarming’ discrimination in finding housing, says report
Kelly Skjerven The Star Thu., Dec. 1, 2022
Newcomers searching for a home in Toronto’s tight rental market face “alarming” levels of discrimination, according to a new report by the Canadian Centre for Housing Rights
In a phone audit of rental listings that appeared this year…
Published December 2, 2022
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Canada not doing enough with its highly educated immigrants, StatsCan says
Jessica Wong · CBC News · Posted: Dec 01, 2022
Being a physician has been a lifelong dream for 35-year-old Ayman Jabril. He's passionate about caring for patients, clearly explaining medical treatments, and following up with them over time. He trained and worked as a physician in…
Published December 2, 2022
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Not everyone thinks Canada’s new immigration plan will grow the economy the way it should
Brian Hill Global News December 1, 2022
Nadine Rana’s family has been proudly cleaning clothes for more than 50 years.
Her parents immigrated to Canada from the West Indies in the late 1960s and opened a dry cleaner in Toronto’s east end. Rana now runs the business with the hope…
Published December 2, 2022