Serving im/migrants and refugees is about helping these individuals or families make the adjustment to their new home and community.
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Research/Dataset
Mental Health Promotion in Immigrant and Refugee Serving Organizations. Knowledge Exchange Report 2023
Mental Health Promotion in Immigrant and Refugee Serving Organizations. Knowledge Exchange Report. February 8th, 2023Last updated Apr 2, 2025
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Best Practices/Practical Guide
Gender-based Violence Against Racialized Migrant Women, Girls, and Gender-Diverse People with Disabilities & D/deaf People
This National Toolkit is for im/migrant and refugee-serving sector staff and volunteers across Canada working with racialized im/migrant and refugee women, girls, and gender-diverse people with disabilities and D/deaf people.Last updated Apr 2, 2025
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Tool
Free Budgeting App for Newcomers
The Butterfly Budget App for Newcomers is a free, easy-to-use personal finance planning tool designed to help newcomers track their expenses when moving to Canada.
Butterfly was created by newcomers. It allows users to convert their budget into their home currency and is offered
Last updated Mar 20, 2025
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Course/Training
Connecting to Careers in Agricultural Technology within Vertical Farming
Connecting to Careers in Agricultural Technology within Vertical Farming is an upskilling program funded by Upskill Canada (powered by Palette Skills) and the Government of Canada. Vertical farming involves various techniques for growing crops in a controlled environment. In
Last updated Mar 18, 2025
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Course/Training
Understanding and Challenging Anti-Black Racism
This 4-module course aims to assist people working in the immigrant and refugee-serving sector understand how systems operate and how they create and manifest racism and anti-Black racism.Last updated Mar 4, 2025
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Best Practices/Practical Guide
Mental Health Supports for Frontline Workers
This handout by AMSSA provides essential information and resources to help frontline workers understand and address mental health challenges, such as burnout, vicarious trauma, and compassion fatigue, that arise from supporting newcomers in complex situations.Last updated Feb 24, 2025
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Course/Training
Understanding and Responding to Gender-Based Violence in Immigrant and Refugee Communities
This online self-directed course aims to help front-line practitioners working with immigrant and refugee communities to better understand issues of gender-based violence (GBV) and develop a supportive response for survivors with intersectional identities.Last updated Feb 20, 2025
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Best Practices/Practical Guide
Harnessing Social Media for Resettlement
This guide offers best practices for using social media to support newcomers. Learn how to leverage platforms like Facebook, Instagram, and YouTube to share stories, raise awareness, and foster a strong sense of community around resettlement.Last updated Feb 13, 2025
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Best Practices/Practical Guide
Cultural Validation and Translation Review Toolkit
Cultural Validation is the process of bilingual, bi-cultural community members reviewing and providing feedback on content prior to translation, to make sure materials have the best possible framing and approach for the intended audience.Last updated Feb 13, 2025
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Template/Sample
A framework for delivering case management services to newcomers
The Case Management Framework by IRCC provides personalized support for vulnerable newcomers, ensuring access to essential settlement services. It coordinates assistance through wraparound care, service navigation, and follow-ups to help clients achieve stability and integration.Last updated Jan 31, 2025
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Opinion: Coming to a new country as a refugee can be overwhelming
Rosemary Legge Fort Erie Post Thursday, January 19, 2023
Uprooting yourself from what is comfortable and known can be overwhelming and scary. Traversing the highways and byways, moving into a new home, changing careers, or other major changes can make the best of us feel stressed…
Published January 20, 2023
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This pilot program makes it easier for newcomers to Canada to become permanent residents
Jonathan Migneault · CBC News · Posted: Jan 19, 2023
Felix Koros moved from Kenya to Sault Ste. Marie., Ont., with his family in early December, and thanks to an immigration pilot program, he says he is on track to become a permanent resident soon.
"We thank God that we are here…
Published January 20, 2023
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Quebec taking dwindling share of immigrants to Canada, according to new data
Ryan Tumilty National Post Jan 17, 2023
OTTAWA – Quebec is taking a dwindling share of Canada’s new immigrants, and significantly less than its proportional national share, as it maintains tight caps on newcomers, even as the Trudeau government continues to open the floodgates…
Published January 20, 2023
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Why some groups are quitting Canada’s popular refugee sponsorship program
Nicholas Keung The Star Tue., Jan. 17, 2023
Canada’s Syrian resettlement project spurred an outpouring of public support for refugees, but now the federal government is trying to ease growing pains that have come with the hugely popular private sponsorship program.
Since…
Published January 20, 2023
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Ukrainian refugee finds hope and new opportunity through Ottawa Mission program
CTV News Dave Charbonneau Thursday, January 12th 2023
The Food Services Training Program at the Ottawa Mission is a free program that gives the most vulnerable a chance to turn their lives around.
The program is helping one Ukrainian refugee start a new life in a new country.
Tet…
Published January 20, 2023
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Federal Court urges Ottawa to consider 'moral debt' owed to pandemic workers for immigration status
Adrian Humphreys The National Post Published Jan 09, 2023
“The moral debt owed to immigrants who worked on the frontlines to help protect vulnerable people in Canada during the first waves of the COVID-19 pandemic cannot be understated,” a judge said last year in a ruling for…
Published January 10, 2023
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A Norfolk County company wanted to hire Ukrainian refugees. First step? Build them a place to live
J.P. Antonacci The Hamilton Spectator Sat., Jan. 7, 2023
Olha Diletchuk first came to Titan Trailers near Courtland in June, one week after she and her two young children landed in Canada as refugees fleeing the war in Ukraine.
“I was ready to do any job just to stay here. I was…
Published January 10, 2023
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Refugee group says Ottawa will help bring 600 LGBTQ Afghans to Canada
Dylan Robertson The Canadian Press December 22 2022
An LGBTQ refugee group says Ottawa is helping resettle to Canada 600 Afghans who are fleeing persecution due to their sexual orientation or gender identity.
Earlier this week, Toronto-based Rainbow Railroad said it has only been…
Published December 29, 2022
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Newcomer YouTubers help immigrants get settled in Canada with advice and candid takes
Dakshana Bascaramurty The Globe and Mail 21 December 2022
The Idumota Market in Nigeria’s capital – also known as Lagos Island Market – is a dizzying warren of shops and street vendors selling house slippers, dresses, bottled water, wristwatches, knockoff designer purses, and…
Published December 22, 2022
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North Bay embraces Ukrainian student refugee
Chris Dawson Bay Today December 22, 2022
Yukhym Baranovskyi enjoys the community of North Bay.
"North Bay is a cozy city with very beautiful nature," the 22-year-old said.
"North Bay reminds me of my hometown with its architecture."
You see, home for Yukhym is the region of…
Published December 22, 2022