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Tool
OCMS - OCASI Client Management System (for the Immigrant and Refugee Serving Sector)
The OCASI Client Management System (OCMS) is a powerful and sophisticated website that can be used by multi-service agencies across Canada to record and retrieve important client information while generating detailed real-time reports on individual and group activities.Last updated Jun 2, 2025
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Tool
Hepatitis C, HIV, syphilis information for Indigenous and immigrant communities
CATIE's multilingual website, multilingual.catie.ca, addresses the health information needs of immigrant communities regarding HIV, hepatitis C and syphilis. It offers foundational, up-to-date information on these health conditions in the languages most commonly spoken by
Last updated May 26, 2025
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Best Practices/Practical Guide
6 Tips for Practicing Active Listening
We all know that listening isn’t always as easy as it seems. In a world where communication is constant, practicing active listening has become an essential skill for building meaningful relationships.Last updated May 21, 2025
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Research/Dataset
Experiences & giving trends of multicultural Canadians
This new study provides practical insights to help organizations build stronger connections with some of Canada’s fastest-growing populations.Last updated May 13, 2025
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Best Practices/Practical Guide
Anti-Asian racism: A guided learning journey
This comprehensive learning tool approaches anti-Asian racism through an intersectional and DEIA lens, highlighting how race, ethnicity, gender, and other social factors shape these experiences.Last updated May 12, 2025
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Best Practices/Practical Guide
Guide on Applying Inclusion, Diversity, Equity and Accessibility Within Climate-Resilient Infrastructure
The Diversity Institute, in partnership with the Digital Governance Council and with support from the Standards Council of Canada, is pleased to announce the publication, in both English and French, of the guide (Publicly Available Specification) on embedding inclusion, diversity
Last updated May 9, 2025
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Glossary/Factsheet
What is the One-Year Window of Opportunity (OYW)?
The One-Year Window of Opportunity (OYW) is a special rule in Canada’s immigration system that helps reunite families. It allows resettled refugees in Canada to apply for certain family members who could not travel with them at the time of their arrival. This application must beLast updated May 9, 2025
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Best Practices/Practical Guide
Benefits wayfinder support guide for frontline service providers
This practical guide from Prosper Canada is for anyone supporting people with their financial well-being.Last updated May 8, 2025
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Best Practices/Practical Guide
OCASI Anti-Racism Anti-Oppression (ARAO) Youtube Playlist
OCASI Anti-Racism Anti-Oppression Policy and Implementation Plan recorded on November 15 and 22, 2023.Last updated May 7, 2025
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Research/Dataset
Why income support is good housing policy: A new case for a permanent housing benefit in Canada
The report argues that income security is the key to solving Canada’s housing crisis. It advocates for a permanent housing benefit that is simple, predictable, and easy-to-access to provide immediate rent support to low-income families.Last updated May 6, 2025
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Canada launches new process to welcome skilled newcomers with work experience in priority jobs as permanent residents
May 31, 2023—Ottawa—With employers eagerly seeking to fill countless vacant positions across the country, immigration emerges as a vital piece to solving this puzzle. Recognizing this reality, the Government of Canada is building an immigration system that acts as a catalyst for…
Published May 31, 2023
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Nothing to come back to,' says Ukrainian woman in Canada, her beloved home destroyed
Laura Osman, The Canadian Press March 27, 2023
Oleksandra Verovkina and her son, Danylo, would stroll half a block through the back alley behind their apartment to a large forest. They would walk hand in hand beneath the tall trees, the air filled with the scent of pine resin…
Published March 31, 2023
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Responding to Intimate Partner Violence: Refugee Assistance Program Workers Relaunch
Refugee women sometimes experience intimate partner violence. Do you know how pre-migration and migration trauma can impact the safety of refugee women and their families? Do you know how to work collaboratively with violence against women experts in your community? Does your…
Published March 24, 2023
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Visitors can continue to apply for work permits inside Canada with temporary policy extended by 2 years
Ottawa, February 28, 2023—Foreign nationals who are in Canada as visitors and who receive a valid job offer will continue to be able to apply for and receive a work permit without having to leave the country. Visitors applying under this public policy who held a work permit…
Published March 9, 2023
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Government of Canada increases sponsorship opportunities for Sponsorship Agreement Holders
February 17, 2023—Ottawa—Canada continues to be a global leader in refugee resettlement and integration. Since the Private Sponsorship of Refugees (PSR) Program was launched over 4 decades ago, Canadians and permanent residents have come together to offer protection and a safe…
Published March 3, 2023
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Term ‘refugee’ carries negative connotation, says multicultural organization head
Allan Benner St. Catherine’s Standard Tue., Feb. 21, 2023
Janet Madume said says she doesn’t care where they came from, the circumstances that brought them to Canada — or the stigma and negativity associated with the term “refugee.”
The Welland Heritage Council and Multicultural…
Published February 28, 2023
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One year after war, Ukrainian newcomers in Canada weigh future options
By Maan Alhmidi The Canadian Press Posted February 22, 2023
Yuliia Kleban remembers waking up to a message from her manager on Feb. 24, 2022, telling her Russia had started invading her country.
A few minutes later, Kleban heard air-raid sirens go off in Lviv, the Ukrainian city…
Published February 28, 2023
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Advocates say migrants must be welcomed by Quebec, not sent to other provinces
CBC News · Posted: Feb 21, 2023
Migrants crossing from New York into Quebec at Roxham Road should not be seen as a burden, according to the executive director of a Montreal-based non-profit organization that offers support to refugee claimants.
"What if some of these asylum…
Published February 28, 2023
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Asylum seekers must be 'priority' discussion for Trudeau and Biden: Legault
By Jacob Serebrin | February 21st 2023 National Observer
MONTREAL — Quebec's premier is asking Prime Minister Justin Trudeau to make the flow of migrants across an irregular border crossing in southern Quebec a priority during a meeting next month with U.S. President Joe Biden.
I…
Published February 28, 2023
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Local Immigration Partnership calls for federal support with ongoing Ukrainian resettlement effort
Galen Simmons Stratford Beacon Herald Published Feb 16, 2023
As donor and volunteer fatigue begins to take its toll and international news outlets warn of the potential for renewed Russian aggression in Ukraine, the Multicultural Association of Perth Huron and a collective of…
Published February 28, 2023