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Best Practices/Practical Guide
Conceptualizing a Pyramid Model on Equity, Diversity and Inclusion (EDI) for Non-Profits and Community Organizations
Organizations need to create inclusion strategies to achieve a sense of belonging among the clients and communities they serve. This model provides an EDI framework specifically designed for non-profit organizations serving newcomers and marginalized communities.Last updated Jun 16, 2025
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Best Practices/Practical Guide
Promising Practice: The Avenue-LearnIT2teach Project
The Avenue-LearnIT2teach Project was developed to modernize Canadian settlement language training, address the demand for flexible course delivery (blended and online), and align closely with Canadian Language Benchmarks (CLB) and Portfolio-Based Language Assessment (PBLA).Last updated Jun 13, 2025
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Best Practices/Practical Guide
Sharing Settlement and Integration Practices that Work: Understanding and Preventing Vicarious Trauma Instructor Toolkit
The Understanding and Preventing Vicarious Trauma Instructor Toolkit is an online, self-directed, evidence-based resource designed for English language instructors, particularly those working in the settlement sector. It supports instructors in delivering trauma-informed languageLast updated Jun 13, 2025
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Course/Training
Restoring the Circle Training Program
Supporting 2SLGBTQ+ Indigenous people with lived experience of gender-based violence.Last updated Jun 9, 2025
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Best Practices/Practical Guide
Five Good Ideas for building a human-centred workplace in the AI era
Zabeen Hirji joined Elizabeth McIsaac for the latest Five Good Ideas session. They explored how AI is changing the nature of work and reshaping the relationship between employers and employees.Last updated Jun 4, 2025
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Research/Dataset
Race Relations in Canada 2024: A survey of Canadian public opinion and experience
Race relations in Canada 2024: A survey of Canadian public opinion and experience, the third Canada-wide survey conducted by the Canadian Race Relations Foundation and the Environics Institute for Survey Research, documents Canada’s progress on issues related to racialLast updated Jun 4, 2025
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Tool
OCMS - OCASI Client Management System (for the Immigrant and Refugee Serving Sector)
The OCASI Client Management System (OCMS) is a powerful and sophisticated website that can be used by multi-service agencies across Canada to record and retrieve important client information while generating detailed real-time reports on individual and group activities.Last updated Jun 2, 2025
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Tool
Hepatitis C, HIV, syphilis information for Indigenous and immigrant communities
CATIE's multilingual website, multilingual.catie.ca, addresses the health information needs of immigrant communities regarding HIV, hepatitis C and syphilis. It offers foundational, up-to-date information on these health conditions in the languages most commonly spoken by
Last updated May 26, 2025
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Best Practices/Practical Guide
6 Tips for Practicing Active Listening
We all know that listening isn’t always as easy as it seems. In a world where communication is constant, practicing active listening has become an essential skill for building meaningful relationships.Last updated May 21, 2025
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Research/Dataset
Experiences & giving trends of multicultural Canadians
This new study provides practical insights to help organizations build stronger connections with some of Canada’s fastest-growing populations.Last updated May 13, 2025
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Humber Polytechnic Community Impact Fund
Currently Accepting Applications from Community Organizations
The Humber Polytechnic Community Impact Fund (formerly Humber College Community Partnership Fund) has been established to provide financial support for community projects that create educational/training pathways for…Published October 30, 2024
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Immigration Levels Plan leaves behind refugees, families and people without status
OCASI is extremely disappointed with the Government of Canada’s deep cuts to 2025 immigration levels, further cuts to follow in 2026 and a lower than expected target for 2027.Published October 29, 2024
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On The Radar - Changes coming for Ontario workers
As 2024 approaches, it's time to look ahead at some upcoming changes that will affect workers in Ontario.Published August 9, 2024
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NABC Network News - Surrey's Black Community Wants Voice in Policing Transition + Pathway to Actions + Funding + Events
The NABC Community Newsletter is a weekly look into the resources and events of interest to our communities. Vibrant Black communities are cultivated through knowledge sharing and a commitment to long-term learning.Published August 8, 2024
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Welcome to the newly designed website of SettlementAtWork!
We are pleased to announce that the Settlement At Work website has been revamped and redesigned! In order to meet the needs and demands of the growing settlement sector, the website has been upgraded with new features to facilitate the research and posting of new content.Published August 1, 2024
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Workplace Safety & Prevention Services (WSPS) is looking to partner with settlement agencies and provide basic health and safety training to newcomers
We are looking to partner with you to deliver basic worker health and safety awareness sessions to newcomers. Using a train-the-trainer approach, we would equip you with the resources, skills and support necessary to deliver these sessions to your clients, at your location.Published October 17, 2023
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Eligible travellers from 13 more countries now qualify for visa-free travel to Canada
The Honourable Sean Fraser, Minister of Immigration, Refugees and Citizenship, announced the addition of 13 countries to the electronic travel authorization (eTA) program.
Published June 6, 2023
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Ontario Removing Unfair Work Barriers for Skilled Newcomers
Ontario Removing Unfair Work Barriers for Skilled Newcomers - Professional Engineers Ontario first regulated profession to remove Canadian experience requirement following provincial legislation.
Published May 31, 2023
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Canada launches new process to welcome skilled newcomers with work experience in priority jobs as permanent residents
May 31, 2023—Ottawa—With employers eagerly seeking to fill countless vacant positions across the country, immigration emerges as a vital piece to solving this puzzle. Recognizing this reality, the Government of Canada is building an immigration system that acts as a catalyst for…
Published May 31, 2023
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Nothing to come back to,' says Ukrainian woman in Canada, her beloved home destroyed
Laura Osman, The Canadian Press March 27, 2023
Oleksandra Verovkina and her son, Danylo, would stroll half a block through the back alley behind their apartment to a large forest. They would walk hand in hand beneath the tall trees, the air filled with the scent of pine resin…
Published March 31, 2023